### Author:  [@amatthy](https://forums.plex.tv/u/amatthy)
#### Post date: [June 4, 2025, 6:51am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/1 "2025-06-04T06:51:43Z")
Server Version#: Version 1.41.8.9834-071366d65
Player Version#: last windows android
Hello,
I no longer have access to my plex media server for 24 hours, I can’t access the settings while I have an account with the lifetime pass since 2020. The server is no longer accessible, regardless of the platform… an SSL bug?
Thank you
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [June 4, 2025, 7:40am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/2 "2025-06-04T07:40:17Z")
Is your server still claimed / linked to your account? Sometimes users lose access if opting to sign-out all devices when changing their password, or by deleting the server from the list of authorized devices of their account.
Can you still access the server using its local IP (from within the same network/subnet)?
e.g. [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) if you’re on the same machine, http://[server IP]:32400/web otherwise
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### Author:  [@Joakim.l](https://forums.plex.tv/u/Joakim.l)
#### Post date: [June 4, 2025, 11:29am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/3 "2025-06-04T11:29:35Z")
There must be a bug because i either can’t access Plex locally only through Plex.tv.
> [@Can't access Plex Media Server on local IP-adress. Only with Plex.tv](https://forums.plex.tv/t/cant-access-plex-media-server-on-local-ip-adress-only-with-plex-tv/919448):
>
> Server Version#: 1.41.7.9799 Player Version#: \ I haven’t changed anything. I updated PMS and after a reboot I get 400 Bad request in webb browser. Remote access works fine. All my clients can access. It’s just when I try to access from the Docker container. [Skärmavbild 2025-05-21 kl. 09.29.25] [Skärmavbild 2025-05-21 kl. 09.33.51] It worked for YEARS and now after this update it stopp…
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### Author:  [@amatthy](https://forums.plex.tv/u/amatthy)
#### Post date: [June 4, 2025, 1:52pm UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/4 "2025-06-04T13:52:00Z")
I am well connected, I have not touched anything, I no longer have access to the server parameter and I no longer see my biotheques…
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### Author:  [@amatthy](https://forums.plex.tv/u/amatthy)
#### Post date: [June 5, 2025, 6:06am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/5 "2025-06-05T06:06:12Z")
Anyone else with this problem? I tried to put another version but I have the same… I don’t have access to the log since I haven’t seen on my server’s parameters… thank you.
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### Author:  [@MovieFan](https://forums.plex.tv/u/MovieFan)
#### Post date: [June 5, 2025, 7:43am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/6 "2025-06-05T07:43:32Z")
Grab your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) manually.
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### Author:  [@amatthy](https://forums.plex.tv/u/amatthy)
#### Post date: [June 5, 2025, 5:17pm UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/7 "2025-06-05T17:17:55Z")
[bug plex (2).txt](https://forums.plex.tv/uploads/short-url/Szez3TXezl8JiqITB7DvGP3Ege.txt) (429.7 KB)
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### Author:  [@amatthy](https://forums.plex.tv/u/amatthy)
#### Post date: [June 5, 2025, 5:21pm UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/8 "2025-06-05T17:21:18Z")
can’t access to the server parameter…
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### Author:  [@TheLivingBubba](https://forums.plex.tv/u/TheLivingBubba)
#### Post date: [June 5, 2025, 5:26pm UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/10 "2025-06-05T17:26:06Z")
Those are Plex [Web logs,](https://support.plex.tv/articles/201611836-plex-web-app-logs/) we are looking for [server logs.](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) If on Windows
Find them, then zip and upload them here
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### Author:  [@MovieFan](https://forums.plex.tv/u/MovieFan)
#### Post date: [June 5, 2025, 8:25pm UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/11 "2025-06-05T20:25:39Z")
Your app logs indicate it’s unable to connect to your server using the loopback address. Instead of the app, open a web browser and put in
[http://127.0.0.1:32400/web](http://127.0.0.1:32400/web)
See if that loads the web app. If that doesn’t work, there is something on your computer blocking this. Did you change your windows host file?
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### Author:  [@amatthy](https://forums.plex.tv/u/amatthy)
#### Post date: [June 6, 2025, 7:09am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/13 "2025-06-06T07:09:32Z")
Not here for me, i change files but my logs to 10/05/2025.
[Logs - Copie.zip](https://forums.plex.tv/uploads/short-url/mzGsMB44WsSKMTDRBXPTE7NsMDw.zip) (843.8 KB)
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### Author:  [@amatthy](https://forums.plex.tv/u/amatthy)
#### Post date: [June 6, 2025, 7:10am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/14 "2025-06-06T07:10:22Z")
No change for me
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### Author:  [@TheLivingBubba](https://forums.plex.tv/u/TheLivingBubba)
#### Post date: [June 6, 2025, 11:30am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/15 "2025-06-06T11:30:24Z")
The last date those logs show is May 10th, is the application running on your machine? Maybe verify the time and date on your machine, restart, and launch the Plex Media Server app if it does not auto start.
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### Author:  [@amatthy](https://forums.plex.tv/u/amatthy)
#### Post date: [June 6, 2025, 12:18pm UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/16 "2025-06-06T12:18:11Z")
It’s an auto start, my brother have the same bug with this nas.. Last beta maj 😅
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### Author:  [@amatthy](https://forums.plex.tv/u/amatthy)
#### Post date: [June 6, 2025, 12:18pm UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/17 "2025-06-06T12:18:46Z")
It’s running all day 24h/24h 🤗
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### Author:  [@feastorafamine](https://forums.plex.tv/u/feastorafamine)
#### Post date: [June 7, 2025, 12:39am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/18 "2025-06-07T00:39:02Z")
I have the server already downloaded. I am unable to select a location to add media. This occurred after last update. Soooo frustrating.
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### Author:  [@MovieFan](https://forums.plex.tv/u/MovieFan)
#### Post date: [June 7, 2025, 6:22am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/19 "2025-06-07T06:22:37Z")
Your logs don’t indicate pms is running. The last log is from may 10 and is pms 1.41.6. Do you have 2 copies of PMS installed or did you log into a different windows user account? Something isn’t matching up.
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### Author:  [@amatthy](https://forums.plex.tv/u/amatthy)
#### Post date: [June 7, 2025, 7:22am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/20 "2025-06-07T07:22:10Z")
ok thx
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### Author:  [@amatthy](https://forums.plex.tv/u/amatthy)
#### Post date: [June 7, 2025, 7:23am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/21 "2025-06-07T07:23:37Z")
Yes it’s since the MAJ, I have never had a problem since I use PLEX since 2019.
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### Author:  [@amatthy](https://forums.plex.tv/u/amatthy)
#### Post date: [June 7, 2025, 8:58am UTC](https://forums.plex.tv/t/bug-plex-media-server-not-accessible/921248/22 "2025-06-07T08:58:40Z")
SSL bug for me wait and see a patch for 😅
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