# Bug plex scan. Help plz **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-docker\ **Created:** [August 30, 2022, 6:04am UTC](https://forums.plex.tv/t/bug-plex-scan-help-plz/808489 "2022-08-30T06:04:11Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Worlgun](https://avatars.discourse-cdn.com/v4/letter/w/43a26b/32.png) [@Worlgun](https://forums.plex.tv/u/Worlgun)\ **Post date:** [August 30, 2022, 6:04am UTC](https://forums.plex.tv/t/bug-plex-scan-help-plz/808489/1 "2022-08-30T06:04:11Z")
Big Plex bug. my server is in docker on unraid. I am using the latest version of the server Motherborad : P8Z77-V Processor : i7-3770K CPU 3.5 Memory 16 Gib DDR3 GPU GeForce GTX 660 my Plex Film folder has the rights (write - reader) There are 366 videos well detected. So no worries here. Yet for 1 week, all new videos are no longer detected by scanning. I changed nothing. I tried to create a new folder (write - read). I have the videos in it. When I want to add this folder in plex (Manage library/Edit/Add folders/Browse and choose a multimedia folder), no video appears in the folder. Yet the 1st file we can see them well. Can you help me ? ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [August 30, 2022, 11:16am UTC](https://forums.plex.tv/t/bug-plex-scan-help-plz/808489/2 "2022-08-30T11:16:43Z")
Can you post your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) along with one of the file names and path that are being skipped? ---
**Author:** ![Worlgun](https://avatars.discourse-cdn.com/v4/letter/w/43a26b/32.png) [@Worlgun](https://forums.plex.tv/u/Worlgun)\ **Post date:** [August 30, 2022, 4:01pm UTC](https://forums.plex.tv/t/bug-plex-scan-help-plz/808489/3 "2022-08-30T16:01:46Z")
[supervisord.log](https://forums.plex.tv/uploads/short-url/uzWxCrdeXZZ6wm35RgyKRMute1Z.log) (203.5 KB) [Plex Media Server.1.log](https://forums.plex.tv/uploads/short-url/psVRJBZbvPM180MVkcYhk6zUgxB.log) (1.1 MB) [Plex Media Server.2.log](https://forums.plex.tv/uploads/short-url/nPgaiRjRYSTcPWLS22VOvZaf3Y.log) (4.4 MB) here is what I can give you. the relevant file is : /media/film/A - Nouveau Test In this folder, however, there are many more videos. Thex you. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [August 30, 2022, 4:50pm UTC](https://forums.plex.tv/t/bug-plex-scan-help-plz/808489/4 "2022-08-30T16:50:50Z")
Plex cant see that directory. Odds are the user plex is running as doesnt have permissions to that directory. ```auto Aug 30, 2022 08:17:12.242 [0x148d63b6db00] DEBUG - * Scanning /media/film/A - Nouveau Test Aug 30, 2022 08:17:12.242 [0x148d63b6db00] DEBUG - * Marking media not available in /media/film/A - Nouveau Test Aug 30, 2022 08:17:12.243 [0x148d63b6db00] DEBUG - * Taking 0 items out of the map (which has 0 items) for being unavailable. Aug 30, 2022 08:17:12.247 [0x148d63b6db00] DEBUG - * Taking 0 directories out of the map (which has 0 dirs) for being unavailable. ``` ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [August 30, 2022, 4:53pm UTC](https://forums.plex.tv/t/bug-plex-scan-help-plz/808489/5 "2022-08-30T16:53:28Z")
I am also going to point out that your file naming schema is no where near what plex is looking for. Here is my standard response to that: If you want to save yourself a lot of time I would recommend using [Download - tinyMediaManager](https://www.tinymediamanager.org/download/release-v3/) and use `${title} (${year}) {imdb-${imdb}}` as the new name format. ---
**Author:** ![Worlgun](https://avatars.discourse-cdn.com/v4/letter/w/43a26b/32.png) [@Worlgun](https://forums.plex.tv/u/Worlgun)\ **Post date:** [August 31, 2022, 6:37pm UTC](https://forums.plex.tv/t/bug-plex-scan-help-plz/808489/6 "2022-08-31T18:37:53Z")
Thank you for the info. On the other hand, the file has the right rights, everything is in 0777 ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [September 1, 2022, 12:32am UTC](https://forums.plex.tv/t/bug-plex-scan-help-plz/808489/7 "2022-09-01T00:32:54Z")
Can you please post your entire [server logs?](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) and not just the 2 that you previously posted. Depending on what we are looking for there are 5-10 different files that might contain relevant information. Try cleaning up a couple of file names and then doing the [plex dance](https://forums.plex.tv/t/the-plex-dance/197064) and see if that changes anything. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 30, 2022, 12:33am UTC](https://forums.plex.tv/t/bug-plex-scan-help-plz/808489/8 "2022-11-30T00:33:15Z")
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