# \[BUG\] Plex.tv/link Code not displayed

**URL:** <https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955>\
**Category:** Plex Players\
**Tags:** android-tv\
**Created:** [July 24, 2025, 5:34pm UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955 "2025-07-24T17:34:37Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Kirdnehnroh](https://avatars.discourse-cdn.com/v4/letter/k/90ced4/32.png) [@Kirdnehnroh](https://forums.plex.tv/u/Kirdnehnroh)\
**Post date:** [July 24, 2025, 5:34pm UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/1 "2025-07-24T17:34:37Z")

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Player Version#: 10.28.0.3441 (367a93b4)

I just bought a smart projector running on android 11. After installing plex app from google play store I tried logging in, however the screen displayed does not display the code for the login:

 ![PXL_20250724_170548934](https://global.discourse-cdn.com/plex/original/4X/0/f/e/0fea97911bd635aaca48356303bf2d25fc311f71.jpeg)  
I skipped the login to get the player version:  
 ![PXL_20250724_170524181](https://global.discourse-cdn.com/plex/original/4X/0/a/e/0aead280cc4f1b57808e5f437415cdc43ee9edcf.jpeg)

Can someone fix the bug or has a workaround?  
Login with google does work, but my actual account is not linked to google.

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**Author:** ![Klaver79](https://avatars.discourse-cdn.com/v4/letter/k/ecccb3/32.png) [@Klaver79](https://forums.plex.tv/u/Klaver79)\
**Post date:** [July 26, 2025, 1:34am UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/2 "2025-07-26T01:34:17Z")

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Ditto. I click ‘Sign In’ and it tells me to enter the code on my browser, but NEVER gives me a code. Eventually it tells me the code expired and asks to refresh. But again, it NEVER gives me a code. This is frustrating. Please fix this ASAP, Plex.

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**Author:** ![lblr85](https://avatars.discourse-cdn.com/v4/letter/l/ecc23a/32.png) [@lblr85](https://forums.plex.tv/u/lblr85)\
**Post date:** [August 11, 2025, 9:52am UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/3 "2025-08-11T09:52:56Z")

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Hi Guys,

I’ve got exactly the same issue with mine projector.

Can please someone help ?

Many thanks

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**Author:** ![dabefort](https://avatars.discourse-cdn.com/v4/letter/d/3d9bf3/32.png) [@dabefort](https://forums.plex.tv/u/dabefort)\
**Post date:** [August 31, 2025, 3:56pm UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/4 "2025-08-31T15:56:07Z")

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I also have the exact same issue with my projector (running android 11). Has anyone found a solution to this? Thanks for any assistance.

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**Author:** ![hecgribel](https://avatars.discourse-cdn.com/v4/letter/h/ed8c4c/32.png) [@hecgribel](https://forums.plex.tv/u/hecgribel)\
**Post date:** [September 10, 2025, 9:17pm UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/5 "2025-09-10T21:17:07Z")

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Another one wirth exactly the same problem. I have pass Plex Pass and i can’t use because i cant’t log in.

Please some help or workaround ASAP!!!

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**Author:** ![Klaver79](https://avatars.discourse-cdn.com/v4/letter/k/ecccb3/32.png) [@Klaver79](https://forums.plex.tv/u/Klaver79)\
**Post date:** [September 14, 2025, 3:20am UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/6 "2025-09-14T03:20:44Z")

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Any plans on fixing this any time soon, Plex? I’ve tried keeping the mobile setup and changing to the TV setup, and both do not display a code for me to enter and link. It’s been nearly two months since I first posted and the same issue persists.

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**Author:** ![marco\_344](https://avatars.discourse-cdn.com/v4/letter/m/c77e96/32.png) [@marco\_344](https://forums.plex.tv/u/marco_344)\
**Post date:** [September 24, 2025, 7:08pm UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/7 "2025-09-24T19:08:20Z")

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I have the same problem, please fix ASAP

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**Author:** ![MovieFan](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@MovieFan](https://forums.plex.tv/u/MovieFan)\
**Post date:** [September 25, 2025, 12:19am UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/8 "2025-09-25T00:19:47Z")

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Are you guys using a vpn? I’ve only seen this happen, outside of a bug, when your ip gets rate limited. This commonly happens if you use a VPN. Turn it off temporarily to get the code, then turn it back on to connect to your server.

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**Author:** ![lblr85](https://avatars.discourse-cdn.com/v4/letter/l/ecc23a/32.png) [@lblr85](https://forums.plex.tv/u/lblr85)\
**Post date:** [September 30, 2025, 1:43pm UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/9 "2025-09-30T13:43:56Z")

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Not using any VPN on the projector.

I still have the issue, and it seems that nobody has found solution for now.

Please, help !!!

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**Author:** ![Klaver79](https://avatars.discourse-cdn.com/v4/letter/k/ecccb3/32.png) [@Klaver79](https://forums.plex.tv/u/Klaver79)\
**Post date:** [October 4, 2025, 12:21am UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/10 "2025-10-04T00:21:49Z")

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Not using a VPN. I click on ‘Sign In’ and where a code should be, it’s empty and black like the rest of the background. I even uninstalled and reinstalled the app hoping maybe there’d be an update by now, but the same problem persists.

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**Author:** ![tftzp](https://avatars.discourse-cdn.com/v4/letter/t/aca169/32.png) [@tftzp](https://forums.plex.tv/u/tftzp)\
**Post date:** [October 6, 2025, 8:38pm UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/11 "2025-10-06T20:38:59Z")

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This is a really annoying issue, even when I click sign in with Google it refuses be a use it’s trying to create a new Plex account and my current account is with Gmail.

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**Author:** ![Kirdnehnroh](https://avatars.discourse-cdn.com/v4/letter/k/90ced4/32.png) [@Kirdnehnroh](https://forums.plex.tv/u/Kirdnehnroh)\
**Post date:** [October 30, 2025, 9:01am UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/12 "2025-10-30T09:01:45Z")

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For everyone struggling, the only workaround I found:

1. Sign in with my Google account (might create a new plex account if you have not used this method before).
2. Share libraries with that account.

Not really satisfying but as I do not see a chance of getting this fixed soon, I can live with that.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 28, 2026, 9:01am UTC](https://forums.plex.tv/t/bug-plex-tv-link-code-not-displayed/926955/13 "2026-01-28T09:01:59Z")

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