# \[Bug\] Plex wont start and only gives simple ERROR **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [October 18, 2022, 12:47am UTC](https://forums.plex.tv/t/bug-plex-wont-start-and-only-gives-simple-error/815201 "2022-10-18T00:47:17Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Imorter](https://avatars.discourse-cdn.com/v4/letter/i/22d042/32.png) [@Imorter](https://forums.plex.tv/u/Imorter)\ **Post date:** [October 18, 2022, 12:47am UTC](https://forums.plex.tv/t/bug-plex-wont-start-and-only-gives-simple-error/815201/1 "2022-10-18T00:47:17Z")
I’m needing some help as I am at a loss of what to do to fix this issue. The only feedback I get when trying to start Plex Media Server, Is just a single popup that says ERROR.I have tried deleting plex media server from the AppData local folder.I have uninstalled and fresh installed plex. Any help would be appreciated. ![image](https://global.discourse-cdn.com/plex/original/4X/3/f/e/3fe241640e66decd3f2f0879907e8f363ffe9ce6.png) ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [October 18, 2022, 7:10pm UTC](https://forums.plex.tv/t/bug-plex-wont-start-and-only-gives-simple-error/815201/2 "2022-10-18T19:10:15Z")
Could you share some more details on what exact version of Windows and what version of PMS you have installed on your system? Are there any information written to the [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) of your setup (see description on how to derive those files from your file system in the linked support article; `Plex Media Server.log` might contain some helpful information if it exists). ---
**Author:** ![Imorter](https://avatars.discourse-cdn.com/v4/letter/i/22d042/32.png) [@Imorter](https://forums.plex.tv/u/Imorter)\ **Post date:** [October 19, 2022, 1:19am UTC](https://forums.plex.tv/t/bug-plex-wont-start-and-only-gives-simple-error/815201/3 "2022-10-19T01:19:30Z")
Os: Windows 10 64x PMS: 1.29.1.6276 I looked at the plex media [server logs,](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) but those are reading the date of 11/07/2019. Not sure how helpful that is? ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [October 19, 2022, 6:03am UTC](https://forums.plex.tv/t/bug-plex-wont-start-and-only-gives-simple-error/815201/4 "2022-10-19T06:03:13Z")
Not very helpful. It basically says that your error happens before Plex actually gets to attempt to start up. Any related errors in the Windows event logs? ---
**Author:** ![Imorter](https://avatars.discourse-cdn.com/v4/letter/i/22d042/32.png) [@Imorter](https://forums.plex.tv/u/Imorter)\ **Post date:** [October 20, 2022, 12:10am UTC](https://forums.plex.tv/t/bug-plex-wont-start-and-only-gives-simple-error/815201/5 "2022-10-20T00:10:14Z")
Apologies for the inconsistent replying and for helping me through this. I am unsure of what to look for in the windows event log that would be related. What should I look for in that regard? ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [October 20, 2022, 1:46am UTC](https://forums.plex.tv/t/bug-plex-wont-start-and-only-gives-simple-error/815201/6 "2022-10-20T01:46:16Z")
> [@Imorter](#): > > I looked at the plex media [server logs,](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) but those are reading the date of 11/07/2019. Not sure how helpful that is? If you uninstalled and deleted the appdata folder how do you still have logs from 2019? I would recommend following [https://support.plex.tv/articles/201198426-restart-plex-media-server-setup-from-scratch/](https://support.plex.tv/articles/201198426-restart-plex-media-server-setup-from-scratch/) ---
**Author:** ![Imorter](https://avatars.discourse-cdn.com/v4/letter/i/22d042/32.png) [@Imorter](https://forums.plex.tv/u/Imorter)\ **Post date:** [October 20, 2022, 2:13am UTC](https://forums.plex.tv/t/bug-plex-wont-start-and-only-gives-simple-error/815201/7 "2022-10-20T02:13:06Z")
An excellent question. But that’s what I see when I do a fresh install. Hence why I am quite confused. I followed the Uninstaller guide to the dot, which was just running the Uninstaller exe. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [October 20, 2022, 2:15am UTC](https://forums.plex.tv/t/bug-plex-wont-start-and-only-gives-simple-error/815201/8 "2022-10-20T02:15:52Z")
> [@Imorter](#): > > which was just running the Uninstaller exe I think [https://support.plex.tv/articles/201941078-uninstall-plex-media-server/](https://support.plex.tv/articles/201941078-uninstall-plex-media-server/) gives better instructions than the first link. ---
**Author:** ![Imorter](https://avatars.discourse-cdn.com/v4/letter/i/22d042/32.png) [@Imorter](https://forums.plex.tv/u/Imorter)\ **Post date:** [October 20, 2022, 2:41am UTC](https://forums.plex.tv/t/bug-plex-wont-start-and-only-gives-simple-error/815201/9 "2022-10-20T02:41:46Z")
Yep! That did it. Just deleting the regrestry key did it. Thanks so much for the help! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 18, 2023, 2:42am UTC](https://forums.plex.tv/t/bug-plex-wont-start-and-only-gives-simple-error/815201/10 "2023-01-18T02:42:40Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.