# BUG - Shield - latest Beta - aspect ratio SD wrong (squashed) when enabling auto resolution switching
**URL:** https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361
**Category:** Player Betas
**Tags:** android-tv-beta
**Created:** [September 1, 2020, 7:02am UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361 "2020-09-01T07:02:05Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Ekomax](https://forums.plex.tv/u/Ekomax)
#### Post date: [September 1, 2020, 7:02am UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/1 "2020-09-01T07:02:05Z")
Playing SD content on the latest beta on both my Shield Pro 2019 and Shield 2017 results in a squashed picture when switching on resolution matching.
Logs:
[Shield client latest beta log.zip](https://forums.plex.tv/uploads/short-url/30MS7AT2dxes40IG5uYn5JMVvGY.zip) (24,1 KB)
Best regards
Ekomax
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### Author:  [@Ekomax](https://forums.plex.tv/u/Ekomax)
#### Post date: [September 1, 2020, 1:40pm UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/2 "2020-09-01T13:40:19Z")
@BigWheel
Could you take a look?
Bes regards
Ekomax
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### Author:  [@Volts](https://forums.plex.tv/u/Volts)
#### Post date: [September 1, 2020, 4:08pm UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/3 "2020-09-01T16:08:11Z")
There’s a similar thread with discussion here, too:
> [@Nvidia SHIELD Update 8.2 breaks aspect ratio in Plex's new player (Old player un-affected)](https://forums.plex.tv/t/nvidia-shield-update-8-2-breaks-aspect-ratio-in-plexs-new-player-old-player-un-affected/627487/):
>
> Server Version#: 1.19.5.3112 Player Version#: 8.5.1.19778 Nvidia SHIELD 2017 model I have several Anamorphic 16:9 DVD rips that I have been watching fine until now with the new plex player enabled. However tonight Nvidia SHIELD update 8.2 was released and I have updated one of my SHIELDs to find that now it is letterboxing all anamorphic 16:9 format videos. Nothing I change restores the correct aspect on the SHIELD. Switching to the older player restores the correct aspect (although now I lo…
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### Author:  [@Ekomax](https://forums.plex.tv/u/Ekomax)
#### Post date: [September 1, 2020, 4:42pm UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/4 "2020-09-01T16:42:53Z")
@Volts
Thanks. any update on this?
Best regards
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### Author:  [@Volts](https://forums.plex.tv/u/Volts)
#### Post date: [September 1, 2020, 4:48pm UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/5 "2020-09-01T16:48:12Z")
Nope! I just noticed the similarity in the topics, thought you’d want to go commiserate and share notes with other people having a similar issue. 🙂
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### Author:  [@cydoniaplex](https://forums.plex.tv/u/cydoniaplex)
#### Post date: [September 2, 2020, 7:54am UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/6 "2020-09-02T07:54:22Z")
Not heard anything at all. The fix that works for me is to just switch to the older player when I am watching SD DVD content. It’s annoying but I can live with it until they hopefully fix it.
I haven’t updated my other SHIELD yet because of this issue. I only updated this one so quickly as I wanted to try the HDR on SDR TV fix Nvidia rolled out. That seems to work great for me so now I can watch HDR content with corrected colours on my SDR 4K TV. Just can’t watch DVD content properly instead (without messing around with settings). 😉
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### Author:  [@Ekomax](https://forums.plex.tv/u/Ekomax)
#### Post date: [September 8, 2020, 3:50am UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/7 "2020-09-08T03:50:18Z")
@BigWheel
@sixones
@romancamelia
Hi, is there any update with the problem of squashed aspect ratio with SD videos when automatic resolution switching is enabled?
Best regards
Ekomax
Sorry for my bad english
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### Author:  [@darkfields121](https://forums.plex.tv/u/darkfields121)
#### Post date: [September 8, 2020, 7:14am UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/8 "2020-09-08T07:14:51Z")
I’ve got the same issue here, hopefully this gets fixed soon.
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### Author:  [@Ekomax](https://forums.plex.tv/u/Ekomax)
#### Post date: [September 16, 2020, 3:01am UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/9 "2020-09-16T03:01:46Z")
@sixones
@romancamelia
@BigWheel
New Beta doesnt fix the problem!
Any update?
Best regards
Ekomax
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### Author:  [@Ekomax](https://forums.plex.tv/u/Ekomax)
#### Post date: [September 23, 2020, 4:18am UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/10 "2020-09-23T04:18:27Z")
@DaveBinM
Could you take a look? No respose from the others anymore.
Best regards
Ekomax
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### Author:  [@rwoffice](https://forums.plex.tv/u/rwoffice)
#### Post date: [September 23, 2020, 6:50am UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/11 "2020-09-23T06:50:31Z")
> [@Nvidia SHIELD Update 8.2 breaks aspect ratio in Plex's new player (Old player un-affected)](https://forums.plex.tv/t/nvidia-shield-update-8-2-breaks-aspect-ratio-in-plexs-new-player-old-player-un-affected/627487/24):
>
> We are aware of this and are tracking it internally slightly_smiling_face
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### Author:  [@Ekomax](https://forums.plex.tv/u/Ekomax)
#### Post date: [October 15, 2020, 4:37pm UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/12 "2020-10-15T16:37:46Z")
@ChuckPa
Could you take a look?
Thx Ekomax
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### Author:  [@DaveBinM](https://forums.plex.tv/u/DaveBinM)
#### Post date: [October 15, 2020, 8:31pm UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/13 "2020-10-15T20:31:16Z")
Please stop pinging so many Plex staff/employees. As I’ve mentioned before, we’re aware of the issue and are tracking it internally. At this point in time, I don’t have any further updates.
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### Author:  [@Ekomax](https://forums.plex.tv/u/Ekomax)
#### Post date: [October 15, 2020, 8:46pm UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/14 "2020-10-15T20:46:41Z")
@DaveBinM
Pardon me!
Ok, but after almost a month without reaction it would be nice to hear if a problem can be solved or not. i do not mean to be rude. but some update would be nice. nothing more nothing less.
sorry for my bad english
best regards
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### Author:  [@DaveBinM](https://forums.plex.tv/u/DaveBinM)
#### Post date: [October 15, 2020, 8:48pm UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/15 "2020-10-15T20:48:56Z")
It can be solved, and is tracked internally. However, I don’t have any further news on this issue at the moment.
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### Author:  [@Ekomax](https://forums.plex.tv/u/Ekomax)
#### Post date: [October 15, 2020, 8:51pm UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/16 "2020-10-15T20:51:27Z")
@DaveBinM
Thanks
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### Author:  [@sixones](https://forums.plex.tv/u/sixones)
#### Post date: [October 19, 2020, 9:34am UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/17 "2020-10-19T09:34:16Z")
> [@Ekomax](#):
>
> Playing SD content on the latest beta on both my Shield Pro 2019 and Shield 2017 results in a squashed picture when switching on resolution matching.
Would you be able to provide a sample that has this issue? Will take a look as soon as I can.
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### Author:  [@Ekomax](https://forums.plex.tv/u/Ekomax)
#### Post date: [October 19, 2020, 9:44am UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/18 "2020-10-19T09:44:44Z")
@sixones
sent you link to download as soon as i‘m home from work.
thank you for your help
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### Author:  [@Ekomax](https://forums.plex.tv/u/Ekomax)
#### Post date: [October 19, 2020, 10:35am UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/19 "2020-10-19T10:35:23Z")
@sixones
sent you PM with sample links
Thanks for your help
best regards Ekomax
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### Author:  [@Ekomax](https://forums.plex.tv/u/Ekomax)
#### Post date: [October 23, 2020, 12:59pm UTC](https://forums.plex.tv/t/bug-shield-latest-beta-aspect-ratio-sd-wrong-squashed-when-enabling-auto-resolution-switching/629361/20 "2020-10-23T12:59:08Z")
@sixones
Where you able to look at the problem?
Best regards
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