# BUG: Split Movie Files Incompatable with Plex HTPC **URL:** \ **Category:** Plex Players\ **Tags:** plex-htpc\ **Created:** [August 30, 2022, 3:11am UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467 "2022-08-30T03:11:21Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![EarthBoundX5](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/earthboundx5/32/174041_2.png) [@EarthBoundX5](https://forums.plex.tv/u/EarthBoundX5)\ **Post date:** [August 30, 2022, 3:11am UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467/1 "2022-08-30T03:11:21Z")
Server Version#: 1.28.1.6104 Player Version#: 1.23.2.3194 Desktop OS: Windows 10 21H2 When playing Split File Movies, Plex HTPC fails to properly switch to the next part of the film. Part1 will play successfully, but once Part2 hits, Plex HTPC will lose audio for the film and the progress bar will remain full. I’ve tried this with multiple movies and files on multiple computers and it consistently fails. I would provide logs if necessary, but the issue is easily repeatable…any 2 files marked cd1 and cd2 added to Plex will fail when played in Plex HTPC. Note: When playing via Plex Web or Plex for Kodi, this issue is not encountered and split file movies play almost seamlessly. ---
**Author:** ![nibbles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nibbles/32/150497_2.png) [@nibbles](https://forums.plex.tv/u/nibbles)\ **Post date:** [August 30, 2022, 9:49am UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467/2 "2022-08-30T09:49:06Z")
I can reproduce this but don’t know if HTPC supports stacked media. I guess you don’t want to join the files? ---
**Author:** ![taylor85345](https://avatars.discourse-cdn.com/v4/letter/t/f9ae1b/32.png) [@taylor85345](https://forums.plex.tv/u/taylor85345)\ **Post date:** [August 30, 2022, 9:33pm UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467/3 "2022-08-30T21:33:05Z")
If it’s not supported, it really should be. Multi-part video has been a part of Plex as long as I have been using it (At least 7 years), and all other Plex clients handle it reasonably well. Concatenating the files is an option if you have the technical know-how to do it without losing information in the files, but that’s a work-around and a long-term established feature like this should really be supported in all clients. ---
**Author:** ![EarthBoundX5](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/earthboundx5/32/174041_2.png) [@EarthBoundX5](https://forums.plex.tv/u/EarthBoundX5)\ **Post date:** [August 31, 2022, 4:17am UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467/4 "2022-08-31T04:17:27Z")
Exactly, especially since it’s even still listed in the naming and organizing standards… > **[Naming and organizing your Movie files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/#toc-3)** > > The scanners and metadata agents used by Plex will work best when your major types of content are separated from... > **[Naming and Organizing Your TV Show Files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/#toc-5)** > > The scanners and metadata agents used by Plex will work best when your major types of content are separated from... ---
**Author:** ![EarthBoundX5](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/earthboundx5/32/174041_2.png) [@EarthBoundX5](https://forums.plex.tv/u/EarthBoundX5)\ **Post date:** [September 11, 2022, 10:06pm UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467/5 "2022-09-11T22:06:06Z")
Since this is clearly a bug or lack of handling…is this the right place to post it to get visibility? Everything I read indicates it is, but is there a better replace to submit clear bugs? ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 11, 2022, 10:09pm UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467/6 "2022-09-11T22:09:58Z")
This is the place to post (so you did). Plex HTPC isn’t the only client that lacks support for stacked files and while there’s no conclusive list, it’s at least mentioned in the support article, that not all clients do. Personally I favor to actually merge such files (e.g. Lord of the Rings Special Extended Edition which was released on 2 discs) – this gets rid of all the back-and-forth. > [@\[HowTo\]: joining multi-part movies files with MKVtoolnix GUI](https://forums.plex.tv/t/howto-joining-multi-part-movies-files-with-mkvtoolnix-gui/113211/): > > The purpose of this HowTo is to join videofiles, when a movie was ripped and split into two or more files. (This happens usually with very long movies [i.e. LOTR] or more often back in the day when we had Video CD or DIVX CDs) The ultimate goal is to have the movie back in one file, so there is no trouble in the various Plex clients which do not support multi-part files. The tool used is [MKVtoolnixGUI](https://www.bunkus.org/videotools/mkvtoolnix/ "MKVtoolnixGUI") it is freely available for all major PC operating systems. Therefore the container format … ---
**Author:** ![taylor85345](https://avatars.discourse-cdn.com/v4/letter/t/f9ae1b/32.png) [@taylor85345](https://forums.plex.tv/u/taylor85345)\ **Post date:** [September 13, 2022, 10:13pm UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467/7 "2022-09-13T22:13:02Z")
Thanks for the tip. Someone else pointed me to that solution a few days ago as well, and it seems to be working well without messing up Dolby Vision content. ---
**Author:** ![gbooker02](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/gbooker02/32/9726_2.png) [@gbooker02](https://forums.plex.tv/u/gbooker02)\ **Post date:** [September 14, 2022, 5:52pm UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467/8 "2022-09-14T17:52:04Z")
Unfortunately a media file in multiple parts is really not supported on most clients. I would highly recommend anyone who has this circumstance to remux them into a single file (using above instructions). Fortunately such cases are rare these days mostly occurring in the rare cases where a movie spans multiple BD disks (such as Lord of the Rings). ---
**Author:** ![EarthBoundX5](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/earthboundx5/32/174041_2.png) [@EarthBoundX5](https://forums.plex.tv/u/EarthBoundX5)\ **Post date:** [September 14, 2022, 10:15pm UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467/9 "2022-09-14T22:15:55Z")
Thanks for this, it was semi mentioned; but for people like me who prefer the original file, it’s unfortunately not a full solve… That said, I would concede that Plex’s versioning option would allow for having both…if only it provided just a tad bit more info than resolution/quality. ---
**Author:** ![EarthBoundX5](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/earthboundx5/32/174041_2.png) [@EarthBoundX5](https://forums.plex.tv/u/EarthBoundX5)\ **Post date:** [September 14, 2022, 10:17pm UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467/10 "2022-09-14T22:17:24Z")
Do we anticipate this support being dropped from Plex? Is there a roadmap indicating as such people can prepare for? For example, the original standard Extras folder suddenly being scanned into Plex has been pretty painful surprise to manage post implementation. Thanks! ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 14, 2022, 10:17pm UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467/11 "2022-09-14T22:17:43Z")
You know that remuxing won’t re-encode your content, do you? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 13, 2022, 10:18pm UTC](https://forums.plex.tv/t/bug-split-movie-files-incompatable-with-plex-htpc/808467/12 "2022-12-13T22:18:27Z")
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