# BUGS: Auto-Play, Shuffle, Navigation

**URL:** <https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933>\
**Category:** Plex Players\
**Tags:** apple-tv\
**Created:** [September 17, 2023, 11:45am UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933 "2023-09-17T11:45:26Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [September 17, 2023, 11:45am UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/1 "2023-09-17T11:45:26Z")

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Server Version#: Version 4.108.0 - not dependent  
Player Version#: 8.25(6861) - not dependent

I’ve noticed the following bugs continuing through the last few app / server versions:

Currently running tvOS software version - 17 -not dependent

1. Shuffle stops shuffling if AppleTV goes to standby or screensaver.  
Start a series on shuffle, allow to play and app will continue shuffle properly with auto-play. Pause an episode until device screensaver comes on and/or power off AppleTV. Return to app and continue series from Home. App will continue where episode was but once episode is over auto-play will resume future episodes sequentially from that episode instead of continue shuffling.

2. Auto-Play preemptive select bug. -  
When auto-play is queuing the next episode there is a 15second countdown. If you press select during this countdown the selected episode will only play for the remaining number of seconds in the timer, then immediately skip to a new episode. IE You’re watching season 1x1 of a show. At the end auto-play is queuing 1x2 with say 10seconds remaining and you press select to start playing the episode immediately. 1x2 will play for 10seconds then immediately skip to 1x3. Note: Issue happens on shuffle also, episodes playing in sequence is not a dependency and reming time integer is not a factor; whether there be 13, 10, 8, 3 seconds whatever amount of time was left in the countdown the episode will play that long before skipping.

3. Player sometimes won’t allow menu access on Media Library.  
After AppleTV times out and goes to screensaver, when going back into the app and selecting a media library you cannot move up to the menu (Recommeded, Library, Categories). You must force close the app and relaunch to restore navigation

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**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [September 19, 2023, 1:35am UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/2 "2023-09-19T01:35:28Z")

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Bump .

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**Author:** ![enzo86](https://avatars.discourse-cdn.com/v4/letter/e/dfb087/32.png) [@enzo86](https://forums.plex.tv/u/enzo86)\
**Post date:** [September 19, 2023, 3:00pm UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/3 "2023-09-19T15:00:12Z")

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Also seeing some Auto-Play issues on TvOS 17, mostly Auto-Play switches to black screen and hangs.

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [September 21, 2023, 2:02pm UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/4 "2023-09-21T14:02:12Z")

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Bump.

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**Author:** ![dchevell](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dchevell/32/101365_2.png) [@dchevell](https://forums.plex.tv/u/dchevell)\
**Post date:** [September 23, 2023, 11:29am UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/5 "2023-09-23T11:29:16Z")

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Same issues, autoplay both hanging and requiring manual intervention, and skipping episodes on its own as described above. As far as the other members of my household are concerned, Plex is broken and they’ve just stopped using it in favour of other streaming apps

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [September 25, 2023, 12:00am UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/6 "2023-09-25T00:00:26Z")

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Bump.

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [September 27, 2023, 12:51am UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/7 "2023-09-27T00:51:27Z")

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Bump.

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [September 29, 2023, 1:31am UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/8 "2023-09-29T01:31:12Z")

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Bump.

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [September 30, 2023, 9:11pm UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/9 "2023-09-30T21:11:22Z")

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to the top

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<div class="post-metadata">

**Author:** ![AGSystem](https://avatars.discourse-cdn.com/v4/letter/a/f04885/32.png) [@AGSystem](https://forums.plex.tv/u/AGSystem)\
**Post date:** [October 1, 2023, 4:36am UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/10 "2023-10-01T04:36:02Z")

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Same thing happening here with the auto play going to a black screen as described.  
Worked fine before the iOS 17 updates but since then nothing.  
Checked and confirmed that works fine when watching from Other devices (Hisense TV version of Plex player or Mac & PC players) so not an issue server side by the looks of it.

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [October 2, 2023, 10:38pm UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/11 "2023-10-02T22:38:19Z")

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Bump.

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [October 5, 2023, 8:13pm UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/12 "2023-10-05T20:13:04Z")

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Bump for fixes

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [October 8, 2023, 2:40pm UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/13 "2023-10-08T14:40:08Z")

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bump.

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [October 11, 2023, 1:50am UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/14 "2023-10-11T01:50:15Z")

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Running new Server and App updates from the last couple days and these issues are still present

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [October 13, 2023, 2:19am UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/15 "2023-10-13T02:19:59Z")

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Bump.

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [October 15, 2023, 11:28am UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/16 "2023-10-15T11:28:48Z")

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:pikawave:

Bumity bump bump

![image](https://global.discourse-cdn.com/plex/original/4X/c/2/f/c2f349a9de2d1edeab2f1f96527c60daab74b8ee.gif)

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<div class="post-metadata">

**Author:** ![AGSystem](https://avatars.discourse-cdn.com/v4/letter/a/f04885/32.png) [@AGSystem](https://forums.plex.tv/u/AGSystem)\
**Post date:** [October 15, 2023, 12:24pm UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/17 "2023-10-15T12:24:12Z")

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Linking similar thread here also so we can follow both.

> [@AutoPlay (or playing in general) doesn't work on tvOS17.0](https://forums.plex.tv/t/autoplay-or-playing-in-general-doesnt-work-on-tvos17-0/854247/):
>
> Server Version#: 1.32.6.7468 Player Version#:8.25(6861) I have three AppleTVs (newest 4k, previous 4k model, and the model before that). Since upgrading to tvOS 17.0(21J354), auto-play has stopped working. Even manually starting to play a video doesn’t work sometimes. Status shows playing, but nothing happens and time increment doesn’t change. Hitting the play button to pause, and then resume (sometimes required to do that multiple times) usually gets video playing, but not always. Fully exiti…

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<div class="post-metadata">

**Author:** ![AGSystem](https://avatars.discourse-cdn.com/v4/letter/a/f04885/32.png) [@AGSystem](https://forums.plex.tv/u/AGSystem)\
**Post date:** [October 15, 2023, 12:45pm UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/18 "2023-10-15T12:45:39Z")

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Also issue seems to be linked to the “new” player.  
As discussed on a different thread. Went into Settings on Apple TV, Scrolled down to Advanced settings and Found the Use old Player setting, turned that ON and now playback is working the same as pre iOS/tvOS 17.

Hopefully the Devs can fix the issue properly soon.

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [October 17, 2023, 6:42pm UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/19 "2023-10-17T18:42:20Z")

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Not sure using the old player is a good option since Library settings for new player may conflict with using old player

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<div class="post-metadata">

**Author:** ![system2600](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@system2600](https://forums.plex.tv/u/system2600)\
**Post date:** [October 21, 2023, 2:56pm UTC](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933/20 "2023-10-21T14:56:10Z")

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Bump.

[Next page](https://forums.plex.tv/t/bugs-auto-play-shuffle-navigation/853933.md?page=2)
