# Bugs on Targeted Ads page

**URL:** <https://forums.plex.tv/t/bugs-on-targeted-ads-page/823853>\
**Category:** Online Media Sources\
**Created:** [December 22, 2022, 11:56pm UTC](https://forums.plex.tv/t/bugs-on-targeted-ads-page/823853 "2022-12-22T23:56:40Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![rg9400](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rg9400/32/183801_2.png) [@rg9400](https://forums.plex.tv/u/rg9400)\
**Post date:** [December 22, 2022, 11:56pm UTC](https://forums.plex.tv/t/bugs-on-targeted-ads-page/823853/1 "2022-12-22T23:56:40Z")

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When selecting the Opt-Out setting for Targeted Advertising, it takes the user to this page: [Ad Vendors US | Plex](https://www.plex.tv/vendors-us/). This doesn’t actually seem to give an opt-out option, and instead gives an error saying `The Vendors list is not available a the moment. Please try refreshing this page or try later. Alternatively, please contact support.`. This has a few typos such as Vendors being capitalized, and it should read not available _at_. The error itself might be a bug as well. Also, the links to the Privacy Policy and Privacy Preferences are set to the staging subdomain and not the live production domain.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [December 23, 2022, 12:02am UTC](https://forums.plex.tv/t/bugs-on-targeted-ads-page/823853/2 "2022-12-23T00:02:52Z")

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Can you please take a screenshot of what you see. I can’t reproduce the behavior. Which browser are you using?

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**Author:** ![rg9400](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rg9400/32/183801_2.png) [@rg9400](https://forums.plex.tv/u/rg9400)\
**Post date:** [December 23, 2022, 12:05am UTC](https://forums.plex.tv/t/bugs-on-targeted-ads-page/823853/3 "2022-12-23T00:05:23Z")

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![image](https://global.discourse-cdn.com/plex/original/4X/3/a/7/3a74a980a41a34dd6a592623bcb4b10784b997ca.png)  
 ![image](https://global.discourse-cdn.com/plex/original/4X/4/0/e/40e58ef0c79aea4615352f6d5f662df5e4535296.png)

I am using Microsoft Edge Version 110.0.1556.0 (Official build) dev (64-bit)

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [December 23, 2022, 12:55am UTC](https://forums.plex.tv/t/bugs-on-targeted-ads-page/823853/4 "2022-12-23T00:55:16Z")

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hey. one of our employees who could reproduce issue found it was because of his browser adblocker. Do you have an adblocker or anything that would do the same?

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<div class="post-metadata">

**Author:** ![rg9400](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rg9400/32/183801_2.png) [@rg9400](https://forums.plex.tv/u/rg9400)\
**Post date:** [December 23, 2022, 1:13am UTC](https://forums.plex.tv/t/bugs-on-targeted-ads-page/823853/5 "2022-12-23T01:13:18Z")

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This was the issue. I turned off adblocker, and the vendor list loaded. The typos in the error and the staging links are probably not related though

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [December 23, 2022, 1:14am UTC](https://forums.plex.tv/t/bugs-on-targeted-ads-page/823853/6 "2022-12-23T01:14:05Z")

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> [@rg9400](#):
>
> The typos in the error and the staging links are probably not related though

yeah we made a report for those.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 23, 2023, 1:14am UTC](https://forums.plex.tv/t/bugs-on-targeted-ads-page/823853/7 "2023-03-23T01:14:28Z")

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