# Camera upload isn't working **URL:** \ **Category:** General Discussions\ **Created:** [September 7, 2016, 12:54pm UTC](https://forums.plex.tv/t/camera-upload-isnt-working/157556 "2016-09-07T12:54:55Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Eluse9](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eluse9/32/88846_2.png) [@Eluse9](https://forums.plex.tv/u/Eluse9)\ **Post date:** [September 7, 2016, 12:54pm UTC](https://forums.plex.tv/t/camera-upload-isnt-working/157556/1 "2016-09-07T12:54:55Z")
I’m using Windows 10, running server 2.5.9. Android Samsung Note 7 plex version 4.31.2.310 (7deaa753). Camera upload created a new library and album. It says Uploading with 66 uploaded and 819 remaining. None of the 66 are in the album on the server and it’s been stuck on this status for over a week. ---
**Author:** ![MacGriogair](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/macgriogair/32/5196_2.png) [@MacGriogair](https://forums.plex.tv/u/MacGriogair)\ **Post date:** [September 7, 2016, 1:08pm UTC](https://forums.plex.tv/t/camera-upload-isnt-working/157556/2 "2016-09-07T13:08:28Z")
That’s the Web UI version (2.5.9) not the server version. The server version can be found from Settings -\> Server -\> General. It could be a file permissions problem with the library you’ve chosen. Does the user you’re running PMS as have write permissions? ---
**Author:** ![Eluse9](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eluse9/32/88846_2.png) [@Eluse9](https://forums.plex.tv/u/Eluse9)\ **Post date:** [September 7, 2016, 8:37pm UTC](https://forums.plex.tv/t/camera-upload-isnt-working/157556/3 "2016-09-07T20:37:25Z")
Thanks for responding, in the mean time I just created a second library and it uploaded everything in a snap. ---
**Author:** ![chaosensues](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chaosensues](https://forums.plex.tv/u/chaosensues)\ **Post date:** [September 8, 2016, 10:42pm UTC](https://forums.plex.tv/t/camera-upload-isnt-working/157556/4 "2016-09-08T22:42:21Z")
I haven’t been able to get this to work at all. It says 1 photo uploaded, and nothing shows up in my media server. Using the latest server release, and Android 5.0 on a Samsung Galaxy Note 3. ---
**Author:** ![MacGriogair](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/macgriogair/32/5196_2.png) [@MacGriogair](https://forums.plex.tv/u/MacGriogair)\ **Post date:** [September 9, 2016, 10:31am UTC](https://forums.plex.tv/t/camera-upload-isnt-working/157556/5 "2016-09-09T10:31:13Z")
@chaosensues - What OS/NAS/whatever is your Plex server running on? What actual version number (please, no “the latest” - the version from Settings -\> Server -\> General)? Are you using the default Photos library for upload, or another library? ---
**Author:** ![Thorrrr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thorrrr/32/5683_2.png) [@Thorrrr](https://forums.plex.tv/u/Thorrrr)\ **Post date:** [October 7, 2016, 10:07am UTC](https://forums.plex.tv/t/camera-upload-isnt-working/157556/6 "2016-10-07T10:07:07Z")
I have the same issue both on iPad & iPhone running IOS 10 PMS Version 1.2.2.2857 IOS App 4.4 I have tried two libraries default and new one but still does not work ---
**Author:** ![drzoidberg33](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drzoidberg33/32/4184_2.png) [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)\ **Post date:** [October 7, 2016, 10:24am UTC](https://forums.plex.tv/t/camera-upload-isnt-working/157556/7 "2016-10-07T10:24:39Z")
Hey guys, If you could provide server logs it would help track down where the issue is coming from. You can grab the logs from Plex Web under Settings -\> Server -\> Help -\> Download Logs and then post them here. Just make sure you first try and do the camera upload just before getting the logs. ---
**Author:** ![oui](https://avatars.discourse-cdn.com/v4/letter/o/3d9bf3/32.png) [@oui](https://forums.plex.tv/u/oui)\ **Post date:** [October 8, 2016, 2:59am UTC](https://forums.plex.tv/t/camera-upload-isnt-working/157556/8 "2016-10-08T02:59:43Z")
I have over 4800 photos in my iphone. It(version4.4) done camera upload slowly. AND. all of the SLO-MO was not uploaded. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 9:52pm UTC](https://forums.plex.tv/t/camera-upload-isnt-working/157556/9 "2020-01-07T21:52:13Z")