# Camera upload not working (auto)

**URL:** <https://forums.plex.tv/t/camera-upload-not-working-auto/530508>\
**Category:** General Discussions\
**Created:** [January 21, 2020, 10:54am UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508 "2020-01-21T10:54:08Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![RandomFTW](https://avatars.discourse-cdn.com/v4/letter/r/34f0e0/32.png) [@RandomFTW](https://forums.plex.tv/u/RandomFTW)\
**Post date:** [January 21, 2020, 10:54am UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/1 "2020-01-21T10:54:09Z")

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Hello, i have both server and android apps updated, i have the plex pass and the feature that i want the most is not working.  
I take pictures and they are never uploaded automatically to the server, i have or open the app and start the upload process or some times just open the app (android)

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**Author:** ![DJ-BrianC](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dj-brianc/32/81840_2.png) [@DJ-BrianC](https://forums.plex.tv/u/DJ-BrianC)\
**Post date:** [January 21, 2020, 4:06pm UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/2 "2020-01-21T16:06:03Z")

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Here as well. I was just on vacation and was relying on this to backup our photos. It did not work although it did previously.

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**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\
**Post date:** [January 21, 2020, 5:40pm UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/3 "2020-01-21T17:40:31Z")

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Can you provide a screenshot of the Camera Upload settings screen on your phone?

What versions of the Plex PMS and Android mobile app are you using?

Note that [Android mobile v7.27.0](https://forums.plex.tv/t/plex-for-android/29115/331) has just been released.

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**Author:** ![RandomFTW](https://avatars.discourse-cdn.com/v4/letter/r/34f0e0/32.png) [@RandomFTW](https://forums.plex.tv/u/RandomFTW)\
**Post date:** [January 22, 2020, 9:07am UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/4 "2020-01-22T09:07:51Z")

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plex media server is 1.18.5.2260, android app is, 7.26.0.14578.

 ![Screenshot_20200122-085815](https://global.discourse-cdn.com/plex/original/3X/4/9/49a020b4cc47344a808fe72dbdfbceb6e8567930.png) ![Screenshot_20200122-085825](https://global.discourse-cdn.com/plex/original/3X/b/5/b50b98d4f490d6846679124e37d18378bfab8d27.png)

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**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\
**Post date:** [January 22, 2020, 4:40pm UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/5 "2020-01-22T16:40:25Z")

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@RandomFTW I just want to confirm we are talking Android here and not IOS. It’s just that I noticed you have another recent post in an IOS Camera Upload topic [Camera upload not uploading in the background](https://forums.plex.tv/t/camera-upload-not-uploading-in-the-background/194044/123)

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**Author:** ![RandomFTW](https://avatars.discourse-cdn.com/v4/letter/r/34f0e0/32.png) [@RandomFTW](https://forums.plex.tv/u/RandomFTW)\
**Post date:** [January 22, 2020, 5:26pm UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/6 "2020-01-22T17:26:24Z")

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Yes every thing is on Android, server is Windows 10

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**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\
**Post date:** [January 22, 2020, 6:16pm UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/7 "2020-01-22T18:16:37Z")

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I think you may be right. I’m able to recreate the issue on Android mobile **7.27.0.15018**

It does work for me under Android mobile **7.27.0.15018**. It’s not clear to me though when it happens. I need t do a bit more checking.

EDIT: Tracking through the beta program [here](https://forums.plex.tv/t/plex-android-mobile-beta-camera-upload-issue/531880/3).

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**Author:** ![gervais90](https://avatars.discourse-cdn.com/v4/letter/g/2acd7d/32.png) [@gervais90](https://forums.plex.tv/u/gervais90)\
**Post date:** [January 26, 2020, 11:19pm UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/8 "2020-01-26T23:19:46Z")

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I am also seeing this issue on Android ver **7.27.0.15018**

For the server side I am currently using the Plex Docker container, **Version 1.18.4.2171**

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**Author:** ![natehunter00](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/natehunter00/32/180303_2.png) [@natehunter00](https://forums.plex.tv/u/natehunter00)\
**Post date:** [March 31, 2020, 1:38pm UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/9 "2020-03-31T13:38:49Z")

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Any news on this?  
I am seeing the same issue for both manual and automatic uploads on a Galaxy 9 running Android 10 and plex app 7.30.0.16390

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**Author:** ![RandomFTW](https://avatars.discourse-cdn.com/v4/letter/r/34f0e0/32.png) [@RandomFTW](https://forums.plex.tv/u/RandomFTW)\
**Post date:** [March 31, 2020, 1:50pm UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/10 "2020-03-31T13:50:55Z")

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No, my month sub ended and i canceled

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**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\
**Post date:** [April 1, 2020, 3:34am UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/11 "2020-04-01T03:34:35Z")

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> [@natehunter00](#):
>
> Any news on this?

Devs have acknowledged the issue. Refer [here](https://forums.plex.tv/t/plex-android-mobile-beta-camera-upload-issue/531880/15).

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 30, 2020, 3:34am UTC](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/12 "2020-06-30T03:34:42Z")

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