# Can my home users use Plexamp?
**URL:** https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094
**Category:** Plex Labs
**Tags:** plexamp
**Created:** [April 20, 2020, 11:41pm UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094 "2020-04-20T23:41:47Z")
**Posts on this page:** 17
**Page:** 1
### Author:  [@Hyndraslic](https://forums.plex.tv/u/Hyndraslic)
#### Post date: [April 20, 2020, 11:41pm UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/1 "2020-04-20T23:41:48Z")
2 of my home Users tried to sign in and kept getting the no plex pass message. Just wondering if they can
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### Author:  [@aubrey.wodonga](https://forums.plex.tv/u/aubrey.wodonga)
#### Post date: [April 21, 2020, 12:23am UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/2 "2020-04-21T00:23:03Z")
Hi @Hyndraslic, if you sign in with your Plex Pass account, using the account switcher under the Settings screen (Settings \> Account \> Switch User), you can then log in for your Home users.
I believe there’s a request raised internally about making this simpler for Home users, though I have no timeline on availability sorry. For now though, the above solution should hopefully work for you! 🙂
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### Author:  [@Hyndraslic](https://forums.plex.tv/u/Hyndraslic)
#### Post date: [April 21, 2020, 4:22pm UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/3 "2020-04-21T16:22:22Z")
Wow that sucks, Some of them aren’t in my home so i would have to temporarily give them my password to log in. Thanks! hopefully they add this
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### Author:  [@elan](https://forums.plex.tv/u/elan)
#### Post date: [April 21, 2020, 6:24pm UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/4 "2020-04-21T18:24:43Z")
The point of Plex Home is that people are … in your home 😉
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### Author:  [@2delarosa](https://forums.plex.tv/u/2delarosa)
#### Post date: [May 23, 2020, 3:36am UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/5 "2020-05-23T03:36:26Z")
I just tried logging in for one of my home users and it keeps defaulting back to my profile.
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### Author:  [@elan](https://forums.plex.tv/u/elan)
#### Post date: [May 23, 2020, 3:47am UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/6 "2020-05-23T03:47:33Z")
If they’re a full account, they should be able to sign in for themselves; if they’re a managed user, sign in as yourself and switch over to their account. It should work 😬
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### Author:  [@2delarosa](https://forums.plex.tv/u/2delarosa)
#### Post date: [May 23, 2020, 1:40pm UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/7 "2020-05-23T13:40:24Z")
Yes, they’re managed users. I’m using an IOS device, version 13.5 and the behavior is the same with Android OS
Steps I followed:
- Pressed Settings, Account, and then Switch User
- Received a list of Managed Users including myself. I then pressed a managed user
- Sent to the Plexamp sign In page
- Pressed sign in
- Prompted that “Plexamp” wants to use “plex.tv” to Sign in
- Pressed continue
- Redirected to a webpage appplex.tv saying that plexamp would like to sign in to my plex account
- Pressed sign in
- Back in the plexamp app
So I think I’m in the managed user view but I see my play history. So I pressed settings again, I see my account image, and if I press switch user, I’m still listed. What am I doing wrong?
Thanks.
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### Author:  [@elan](https://forums.plex.tv/u/elan)
#### Post date: [May 24, 2020, 5:37am UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/8 "2020-05-24T05:37:43Z")
The weird part is " \* Sent to the Plexamp sign In page".
When I select a managed user, it asks me for PIN, and then goes back to Plexamp home page with the new user, no sign in page.
Can you set a PIN and see if that’s the issue?
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### Author:  [@2delarosa](https://forums.plex.tv/u/2delarosa)
#### Post date: [May 24, 2020, 1:56pm UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/9 "2020-05-24T13:56:41Z")
Nope, that didn’t fix it. It just added an extra step to enter the pin. I tried it with Plex Server version 1.19.3.2831 and 1.19.3.2843. On the client side, I’m on iPhone SE, IOS 13.5, Plexamp version 3.0.3. I also tried it on a Samsung S8+ with the same behavior.
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### Author:  [@elan](https://forums.plex.tv/u/elan)
#### Post date: [May 24, 2020, 6:18pm UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/10 "2020-05-24T18:18:16Z")
Weird…can anyone else reproduce the issue?
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### Author:  [@samuelverner](https://forums.plex.tv/u/samuelverner)
#### Post date: [May 27, 2020, 8:55pm UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/11 "2020-05-27T20:55:56Z")
Yes, me. I can’t switch to another user. Always asks me to login again and after the login I’m in the admin account again.
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### Author:  [@BurnInHell](https://forums.plex.tv/u/BurnInHell)
#### Post date: [May 28, 2020, 1:19pm UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/12 "2020-05-28T13:19:12Z")
I am also confrontated with this problem. It is exactly like 2delarosa described: it is impossible to change the accout to a managed user. It always redirects to plex login and when I login with the plex master user, I am logged in as the master user with my plex account and not the managed account I chose. I tried this with the plexamp windows app and also under android. Plex server is version 1.19.3.2831.
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [May 28, 2020, 1:32pm UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/13 "2020-05-28T13:32:57Z")
Is it possible that you did not tap on ‘Switch User’, but instead landed on ‘Sign Out’ which is right below?
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### Author:  [@BurnInHell](https://forums.plex.tv/u/BurnInHell)
#### Post date: [May 29, 2020, 8:13am UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/14 "2020-05-29T08:13:25Z")
No, that was not the case, but I found the problem: the managed users had nor rights assigned to the music library because I added the music library later than the users. After changing that, it works like intended.
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### Author:  [@samuelverner](https://forums.plex.tv/u/samuelverner)
#### Post date: [May 29, 2020, 5:28pm UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/15 "2020-05-29T17:28:07Z")
Thanks BurnInHell. I made the same mistake.
But still @Plex-Team: Plexamp really just sign you out when you change to a managed user, who doesn’t have rights to that music library. A behaviour that seems odd.
Thanks to you all.
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### Author:  [@SuperPlexd](https://forums.plex.tv/u/SuperPlexd)
#### Post date: [June 2, 2020, 10:47am UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/16 "2020-06-02T10:47:58Z")
With respect to @Hyndraslic point - I think that sometimes Plex Home users can go off to university or other scenarios that puts them at long distance…
But also, I would rather not sign family in with the Plex Admin account just to get them access to something I would have thought inviting their full account to my Plex Home would give them. I don’t want the possibility of teenagers happening across adult content I have secured away in libraries only available to the Admin, regardless that a PIN is set.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [August 31, 2020, 10:57am UTC](https://forums.plex.tv/t/can-my-home-users-use-plexamp/578094/17 "2020-08-31T10:57:37Z")
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