# Can no longer add posters

**URL:** <https://forums.plex.tv/t/can-no-longer-add-posters/502152>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows, library-management\
**Created:** [December 5, 2019, 7:00am UTC](https://forums.plex.tv/t/can-no-longer-add-posters/502152 "2019-12-05T07:00:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![northern121](https://avatars.discourse-cdn.com/v4/letter/n/7ba0ec/32.png) [@northern121](https://forums.plex.tv/u/northern121)\
**Post date:** [December 5, 2019, 7:00am UTC](https://forums.plex.tv/t/can-no-longer-add-posters/502152/1 "2019-12-05T07:00:10Z")

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Server Version#:1.4.1.940-574c2fa7  
Player Version#:

For the past couple weeks, I have not been able to add posters to my movies and tv shows. I was able to do this in the past. I faithfully update Plex every time there’s an update, so I don’t know if that’s the issue or not. When I click on the image file to add, nothing happens. It doesn’t get added, and there is no error message. It doesn’t appear in the selection of images to choose from.

Any help would be appreciated.

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**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [December 5, 2019, 4:52pm UTC](https://forums.plex.tv/t/can-no-longer-add-posters/502152/2 "2019-12-05T16:52:22Z")

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I can still add posters via Plex Web, with Server version 1.18.3.2111 and Plex Web version 4.16.2.

The version number you listed doesn’t appear to be for Plex Web or the Server, so I’m guessing its for one of the apps. Can you clarify?

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**Author:** ![northern121](https://avatars.discourse-cdn.com/v4/letter/n/7ba0ec/32.png) [@northern121](https://forums.plex.tv/u/northern121)\
**Post date:** [December 5, 2019, 6:04pm UTC](https://forums.plex.tv/t/can-no-longer-add-posters/502152/3 "2019-12-05T18:04:25Z")

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Hi there!

It’s the Plex for Windows app.

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**Author:** ![northern121](https://avatars.discourse-cdn.com/v4/letter/n/7ba0ec/32.png) [@northern121](https://forums.plex.tv/u/northern121)\
**Post date:** [December 5, 2019, 7:09pm UTC](https://forums.plex.tv/t/can-no-longer-add-posters/502152/4 "2019-12-05T19:09:45Z")

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I checked and tried using Plex Web, and it worked. So it appears to be an issue with the Plex for Windows app.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 4, 2020, 7:09pm UTC](https://forums.plex.tv/t/can-no-longer-add-posters/502152/5 "2020-03-04T19:09:47Z")

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