# Can not add media **URL:** \ **Category:** General Discussions\ **Created:** [June 27, 2021, 9:05pm UTC](https://forums.plex.tv/t/can-not-add-media/725153 "2021-06-27T21:05:06Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![timyit77\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@timyit77\_gmail\_com](https://forums.plex.tv/u/timyit77_gmail_com)\ **Post date:** [June 27, 2021, 9:05pm UTC](https://forums.plex.tv/t/can-not-add-media/725153/1 "2021-06-27T21:05:07Z")
I have had plex before. and it worked perfectly. However i wanted to start over with some re organization, and a new account… There is not and option to add my own media. No manage tab under settings. No add folder option either. does the free version not offer this anymore? I have downloaded it 3 times with zero success. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [June 27, 2021, 11:49pm UTC](https://forums.plex.tv/t/can-not-add-media/725153/2 "2021-06-27T23:49:20Z")
Your problem is the new account. If you already had a Plex Media Server on your system, there’ll be a few configuration details in your Registry (assuming this server is running on Windows). This configuration includes a reference to whom the server belongs – therefore preventing your new user to simply claim it. However… this is easily fixed by removing that particular configuration from the Registry. [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) Alternatively you can also do a full uninstall of the server (deleting all the server data from your previous server). [https://support.plex.tv/articles/201941078-uninstall-plex-media-server/](https://support.plex.tv/articles/201941078-uninstall-plex-media-server/) # When you’re done with that, make sure to complete the setup by using the bundled version of Plex’ web app. If you’re on the same machine… open [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) in your browser. If you’re on a different machine, open http://[PMS IP address]:32400/web instead. This will bring up the setup wizard and allows you to link your Plex Media Server with that new account. Side note: there’s actually no need to create a new account for that purpose… your old one should have been good enough 😉 ---
**Author:** ![TimMay\_Y\_it](https://avatars.discourse-cdn.com/v4/letter/t/96bed5/32.png) [@TimMay\_Y\_it](https://forums.plex.tv/u/TimMay_Y_it)\ **Post date:** [June 29, 2021, 1:22am UTC](https://forums.plex.tv/t/can-not-add-media/725153/3 "2021-06-29T01:22:29Z")
Thank You I will give it a try. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 27, 2021, 1:22am UTC](https://forums.plex.tv/t/can-not-add-media/725153/4 "2021-09-27T01:22:32Z")
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