# Can not sign into Server
**URL:** https://forums.plex.tv/t/can-not-sign-into-server/814803
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [October 14, 2022, 7:11pm UTC](https://forums.plex.tv/t/can-not-sign-into-server/814803 "2022-10-14T19:11:38Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@treasuredphotos](https://forums.plex.tv/u/treasuredphotos)
#### Post date: [October 14, 2022, 7:11pm UTC](https://forums.plex.tv/t/can-not-sign-into-server/814803/1 "2022-10-14T19:11:39Z")
Server Version#:
Player Version#:2.58.01076-38e019da
I cleared the Cookies and Site Data and must have removed the login information. I am putting in the correct password and my email address but it keeps saying it is not correct. I am still able to use the player it signs in automatically. I really do not want to have to change all the passwords again. What can I do?
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### Author:  [@dane22](https://forums.plex.tv/u/dane22)
#### Post date: [October 14, 2022, 7:23pm UTC](https://forums.plex.tv/t/can-not-sign-into-server/814803/2 "2022-10-14T19:23:02Z")
Did you select to auth via Google?
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### Author:  [@treasuredphotos](https://forums.plex.tv/u/treasuredphotos)
#### Post date: [October 14, 2022, 7:45pm UTC](https://forums.plex.tv/t/can-not-sign-into-server/814803/3 "2022-10-14T19:45:45Z")
I tried both however, I got it work. In the task bar where it shows the icon that are running in the background. I right clicked on Plex sever, then clicked on, check for update. It then went and signed me in. I do not understand what happen, but it is now working.
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [October 14, 2022, 7:54pm UTC](https://forums.plex.tv/t/can-not-sign-into-server/814803/4 "2022-10-14T19:54:50Z")
> [@treasuredphotos](#):
>
> Player Version#:2.58.01076-38e019da
This player is deprecated, btw.
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### Author:  [@treasuredphotos](https://forums.plex.tv/u/treasuredphotos)
#### Post date: [October 14, 2022, 7:55pm UTC](https://forums.plex.tv/t/can-not-sign-into-server/814803/5 "2022-10-14T19:55:54Z")
What does that mean?
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [October 14, 2022, 7:56pm UTC](https://forums.plex.tv/t/can-not-sign-into-server/814803/6 "2022-10-14T19:56:54Z")
It means it hasn’t seen any update in years. And you will not be able to use newer Plex features with it.
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### Author:  [@treasuredphotos](https://forums.plex.tv/u/treasuredphotos)
#### Post date: [October 14, 2022, 7:58pm UTC](https://forums.plex.tv/t/can-not-sign-into-server/814803/7 "2022-10-14T19:58:45Z")
So how do I fix that?
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [October 14, 2022, 8:00pm UTC](https://forums.plex.tv/t/can-not-sign-into-server/814803/8 "2022-10-14T20:00:23Z")
Uninstall “Plex Media Player” and install either “Plex for Windows/mac/linux” or “Plex HTPC” – depending on whether you used the “Desktop” or the “TV” mode of PMP before.
Download links below.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 12, 2023, 8:00pm UTC](https://forums.plex.tv/t/can-not-sign-into-server/814803/9 "2023-01-12T20:00:41Z")
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