# Can’t get plexamp to find server

**URL:** <https://forums.plex.tv/t/can-t-get-plexamp-to-find-server/576110>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [April 17, 2020, 6:27pm UTC](https://forums.plex.tv/t/can-t-get-plexamp-to-find-server/576110 "2020-04-17T18:27:52Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Phyl-Drennan](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@Phyl-Drennan](https://forums.plex.tv/u/Phyl-Drennan)\
**Post date:** [April 17, 2020, 6:27pm UTC](https://forums.plex.tv/t/can-t-get-plexamp-to-find-server/576110/1 "2020-04-17T18:27:52Z")

</div>

I’m using iOS, using shield media server, and it won’t load 😢

 ![image](https://global.discourse-cdn.com/plex/original/3X/d/a/daf20af5b09aea6a1a64f93750e34dfd796b2c51.jpeg)

Anyone got any suggestions?

Ps I am a pass user

---

<div class="post-metadata">

**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [April 17, 2020, 7:43pm UTC](https://forums.plex.tv/t/can-t-get-plexamp-to-find-server/576110/2 "2020-04-17T19:43:16Z")

</div>

Any custom DNS/rebind settings on your network?

---

<div class="post-metadata">

**Author:** ![Phyl-Drennan](https://avatars.discourse-cdn.com/v4/letter/p/dc4da7/32.png) [@Phyl-Drennan](https://forums.plex.tv/u/Phyl-Drennan)\
**Post date:** [April 17, 2020, 7:49pm UTC](https://forums.plex.tv/t/can-t-get-plexamp-to-find-server/576110/3 "2020-04-17T19:49:36Z")

</div>

Nothing… freshly installed Server and apps. I use Apple to log on.

Main Plex app is fine and finds it

 ![image](https://global.discourse-cdn.com/plex/original/3X/7/1/71af3d5043940e4e84d80874dc87ecd970cf863c.jpeg) ![image](https://global.discourse-cdn.com/plex/original/3X/4/3/43d927f1e97db9a5ec3ece0abafd2eec92f4b999.png)

---

<div class="post-metadata">

**Author:** ![chyllyphylly](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chyllyphylly/32/184095_2.png) [@chyllyphylly](https://forums.plex.tv/u/chyllyphylly)\
**Post date:** [April 19, 2020, 11:38am UTC](https://forums.plex.tv/t/can-t-get-plexamp-to-find-server/576110/4 "2020-04-19T11:38:22Z")

</div>

Just wanted to add that, it works fine now.

Either is was fixed overnight, or maybe something to do with the Apple Auth servers.

This account uses email and password to log on and it was fine

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 18, 2020, 11:44am UTC](https://forums.plex.tv/t/can-t-get-plexamp-to-find-server/576110/5 "2020-07-18T11:44:55Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.