# Cancel Tidal subscription
**URL:** https://forums.plex.tv/t/cancel-tidal-subscription/472657
**Category:** General Discussions
**Tags:** tidal
**Created:** [October 7, 2019, 6:32pm UTC](https://forums.plex.tv/t/cancel-tidal-subscription/472657 "2019-10-07T18:32:56Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@mekonia](https://forums.plex.tv/u/mekonia)
#### Post date: [October 7, 2019, 6:32pm UTC](https://forums.plex.tv/t/cancel-tidal-subscription/472657/1 "2019-10-07T18:32:56Z")
I have trouble canceling my subscription to Tidal now that the trial has run out. The link in the help article only takes me to [https://www.plex.tv/plex-pass/](https://www.plex.tv/plex-pass/) and does going to “subscriptions” in the web app. [https://plex.tv/users/payments](https://plex.tv/users/payments) shows no scheduled payments and no history of payments. Neither do my Tidal account page.
I can’t unsubscribe from Tidal’s website and Tidal does not show up on my Plex account, but money is being drawn from my bank account…
This is extremely frustrating since I can’t afford to pay €20 a month for a service I don’t use and never will use after this.
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [October 7, 2019, 6:36pm UTC](https://forums.plex.tv/t/cancel-tidal-subscription/472657/2 "2019-10-07T18:36:56Z")
Are you saying that Tidal doesn’t appear at the bottom of this page for you?
[https://plex.tv/subscription](https://plex.tv/subscription)
---
### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [October 7, 2019, 6:40pm UTC](https://forums.plex.tv/t/cancel-tidal-subscription/472657/3 "2019-10-07T18:40:02Z")
contact billing they will be able to look at your account to figure out what is what [https://www.plex.tv/contact/?option=plex-pass-billing](https://www.plex.tv/contact/?option=plex-pass-billing)
---
### Author:  [@mekonia](https://forums.plex.tv/u/mekonia)
#### Post date: [October 7, 2019, 6:55pm UTC](https://forums.plex.tv/t/cancel-tidal-subscription/472657/4 "2019-10-07T18:55:49Z")
It does not.
---
### Author:  [@mekonia](https://forums.plex.tv/u/mekonia)
#### Post date: [October 7, 2019, 8:13pm UTC](https://forums.plex.tv/t/cancel-tidal-subscription/472657/5 "2019-10-07T20:13:40Z")
I get redirected to [https://www.plex.tv/plex-pass/](https://www.plex.tv/plex-pass/)
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 5, 2020, 8:27pm UTC](https://forums.plex.tv/t/cancel-tidal-subscription/472657/6 "2020-01-05T20:27:35Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.