# Cannot access from plex.tv

**URL:** <https://forums.plex.tv/t/cannot-access-from-plex-tv/808897>\
**Category:** Plex Media Server\
**Tags:** server-western-digital\
**Created:** [September 1, 2022, 1:06pm UTC](https://forums.plex.tv/t/cannot-access-from-plex-tv/808897 "2022-09-01T13:06:22Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![grui69](https://avatars.discourse-cdn.com/v4/letter/g/71e660/32.png) [@grui69](https://forums.plex.tv/u/grui69)\
**Post date:** [September 1, 2022, 1:06pm UTC](https://forums.plex.tv/t/cannot-access-from-plex-tv/808897/1 "2022-09-01T13:06:22Z")

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Hi, I have a WD my cloud Nas running plex, plex app in my windows pc and naim streamer.  
Naim streamer can read music using plex, plex pc app work,  
[plex.tv](http://plex.tv) reports errors in dns not allowing secure access: how can I solve that?  
as I cannot access to the server through the [plex.tv](http://plex.tv) I cannot change the options.  
everything was working and suddenly stopped, no changes occurred  
nas and streamer are connected to the network with lan cables

thanks and regards  
Guido (Milan, Italy)

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [September 1, 2022, 7:46pm UTC](https://forums.plex.tv/t/cannot-access-from-plex-tv/808897/2 "2022-09-01T19:46:48Z")

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [September 1, 2022, 7:48pm UTC](https://forums.plex.tv/t/cannot-access-from-plex-tv/808897/3 "2022-09-01T19:48:58Z")

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Have you tied rebooting your NAS? Can you access via [http://NASIP:32400/web](http://NASIP:32400/web) replacing NASIP with the actual IP of the NAS ?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 30, 2022, 7:49pm UTC](https://forums.plex.tv/t/cannot-access-from-plex-tv/808897/4 "2022-11-30T19:49:19Z")

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