# Cannot access https://plex.tv/link **URL:** \ **Category:** General Discussions\ **Created:** [February 10, 2021, 8:43pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015 "2021-02-10T20:43:32Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![chawilbe](https://avatars.discourse-cdn.com/v4/letter/c/71c47a/32.png) [@chawilbe](https://forums.plex.tv/u/chawilbe)\ **Post date:** [February 10, 2021, 8:43pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/1 "2021-02-10T20:43:32Z")
Have tried, and tried. Different browsers, on my phone from work etc. etc. Lets me login then just returns to the login screen. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 10, 2021, 9:04pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/2 "2021-02-10T21:04:29Z")
can you log into the main site plex.tv fine? ---
**Author:** ![chawilbe](https://avatars.discourse-cdn.com/v4/letter/c/71c47a/32.png) [@chawilbe](https://forums.plex.tv/u/chawilbe)\ **Post date:** [February 10, 2021, 10:16pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/3 "2021-02-10T22:16:32Z")
Yes can login there fine. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 10, 2021, 10:20pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/4 "2021-02-10T22:20:07Z")
so if you are already logged in and go to [https://plex.tv/link](https://plex.tv/link) it logs you out? usually it is browser extensions or adblockers that cause issues with the page ---
**Author:** ![UntouchedWagons](https://avatars.discourse-cdn.com/v4/letter/u/aeb1de/32.png) [@UntouchedWagons](https://forums.plex.tv/u/UntouchedWagons)\ **Post date:** [February 11, 2021, 6:19pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/5 "2021-02-11T18:19:40Z")
I’m having the same issue. plex.tv/link keeps prompting me to sign in even though I’m already signed in. This is a new issue as I was able to link a device a few days ago. If I click Sign In with Firefox’s Web Developer tool open set to the Network tab I see some NS\_BINDING\_ABORTED\_ errors. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 11, 2021, 6:28pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/6 "2021-02-11T18:28:51Z")
Pretty sure that error means the browser is not allowing the site to check your signed in status because the sign in page is a slightly different URL and is treating it like it is a different site. Does it work in another browser? ---
**Author:** ![UntouchedWagons](https://avatars.discourse-cdn.com/v4/letter/u/aeb1de/32.png) [@UntouchedWagons](https://forums.plex.tv/u/UntouchedWagons)\ **Post date:** [February 11, 2021, 6:32pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/7 "2021-02-11T18:32:43Z")
Doesn’t work in Google Chrome either, same exact thing happens. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 11, 2021, 6:54pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/8 "2021-02-11T18:54:36Z")
Did either of you used the app shown here: [[How To] Bypass VPN for Plex](https://forums.plex.tv/t/how-to-bypass-vpn-for-plex/417665/1) ? If so, clean out your `hosts` file, reboot the computer and try again. ---
**Author:** ![UntouchedWagons](https://avatars.discourse-cdn.com/v4/letter/u/aeb1de/32.png) [@UntouchedWagons](https://forums.plex.tv/u/UntouchedWagons)\ **Post date:** [February 11, 2021, 7:06pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/9 "2021-02-11T19:06:31Z")
No, I did not use that program. I don’t have plex going through any sort of VPN. ---
**Author:** ![chawilbe](https://avatars.discourse-cdn.com/v4/letter/c/71c47a/32.png) [@chawilbe](https://forums.plex.tv/u/chawilbe)\ **Post date:** [February 11, 2021, 7:07pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/10 "2021-02-11T19:07:52Z")
Nor me - mine just suddenly started working again. ---
**Author:** ![UntouchedWagons](https://avatars.discourse-cdn.com/v4/letter/u/aeb1de/32.png) [@UntouchedWagons](https://forums.plex.tv/u/UntouchedWagons)\ **Post date:** [February 11, 2021, 7:16pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/11 "2021-02-11T19:16:36Z")
You’re able to link now chawilbe? I still can’t. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 11, 2021, 7:22pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/12 "2021-02-11T19:22:04Z")
We are looking into it. I am wondering if you can do it on a smart phone web browser? also if you can try in an incognito/private window ---
**Author:** ![funkfly](https://avatars.discourse-cdn.com/v4/letter/f/87869e/32.png) [@funkfly](https://forums.plex.tv/u/funkfly)\ **Post date:** [February 11, 2021, 7:27pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/13 "2021-02-11T19:27:38Z")
I’m having the same issue and have also tried opening plex.tv/link in an incognito window. No change, it keeps reloading the same sign-in page over and over. ---
**Author:** ![UntouchedWagons](https://avatars.discourse-cdn.com/v4/letter/u/aeb1de/32.png) [@UntouchedWagons](https://forums.plex.tv/u/UntouchedWagons)\ **Post date:** [February 11, 2021, 7:29pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/14 "2021-02-11T19:29:25Z")
I was able to link using my phone, which also uses Firefox interestingly. ---
**Author:** ![funkfly](https://avatars.discourse-cdn.com/v4/letter/f/87869e/32.png) [@funkfly](https://forums.plex.tv/u/funkfly)\ **Post date:** [February 11, 2021, 7:29pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/15 "2021-02-11T19:29:42Z")
I can access the plextv link page from my phone brower ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 11, 2021, 7:34pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/16 "2021-02-11T19:34:34Z")
If any of you can try to load the page up and copy the browsers console log to a txt file and message it to me (click my username and click message) I can pass it along to our website devs. ---
**Author:** ![UntouchedWagons](https://avatars.discourse-cdn.com/v4/letter/u/aeb1de/32.png) [@UntouchedWagons](https://forums.plex.tv/u/UntouchedWagons)\ **Post date:** [February 11, 2021, 7:51pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/17 "2021-02-11T19:51:44Z")
I’ve got the five XHR errors in firefox’s console log but there doesn’t appear to be any conventional error messages. I can provide a picture of the console log. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 11, 2021, 8:20pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/18 "2021-02-11T20:20:12Z")
another question. when logged into the main site are you being redirected to a county specific URL like `https://www.plex.tv/en-gb/` ---
**Author:** ![UntouchedWagons](https://avatars.discourse-cdn.com/v4/letter/u/aeb1de/32.png) [@UntouchedWagons](https://forums.plex.tv/u/UntouchedWagons)\ **Post date:** [February 11, 2021, 8:25pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/19 "2021-02-11T20:25:08Z")
No I’m not. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [February 12, 2021, 6:45pm UTC](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015/20 "2021-02-12T18:45:34Z")
is there any difference if you add the www. [https://www.plex.tv/link](https://www.plex.tv/link) [Next page](https://forums.plex.tv/t/cannot-access-https-plex-tv-link/689015.md?page=2)