# Cannot access new PMS via web browsers

**URL:** https://forums.plex.tv/t/cannot-access-new-pms-via-web-browsers/799939
**Category:** Plex Media Server
**Tags:** account
**Created:** [July 7, 2022, 7:54pm UTC](https://forums.plex.tv/t/cannot-access-new-pms-via-web-browsers/799939 "2022-07-07T19:54:35Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![hysales](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@hysales](https://forums.plex.tv/u/hysales)
#### Post date: [July 7, 2022, 8:55pm UTC](https://forums.plex.tv/t/cannot-access-new-pms-via-web-browsers/799939/3 "2022-07-07T20:55:28Z")

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Moved topic to relevant forum:

> [@Plex Employee to Reset Server Certificate? "API rate limit exceeded" error](https://forums.plex.tv/t/plex-employee-to-reset-server-certificate-api-rate-limit-exceeded-error/715763):
>
> My Plex Media Server is crashing once or twice a day. It seems like I am having the same issue as the [person noted here](https://www.reddit.com/r/PleX/comments/n7t9ki/secure_connection_doesnt_work_despite_being_set/). Can a Plex Employee check out the log details below, and let me know if I am having an issue with my server certificate? May 14, 2021 02:56:03.473 [15996] DEBUG - CERT: Forcing refresh. May 14, 2021 02:56:03.476 [15996] DEBUG - CERT: Existing certificate was not issued by the intermediate on disk, fetching a new one. May 14, 2021 02:56:03.476 [15996] DEBUG - HTTP requesti…

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