# Cannot access Plex Server on local network

**URL:** <https://forums.plex.tv/t/cannot-access-plex-server-on-local-network/765821>\
**Category:** Plex Media Server\
**Tags:** server-synology, roku\
**Created:** [December 22, 2021, 3:53pm UTC](https://forums.plex.tv/t/cannot-access-plex-server-on-local-network/765821 "2021-12-22T15:53:51Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [December 27, 2021, 1:26am UTC](https://forums.plex.tv/t/cannot-access-plex-server-on-local-network/765821/8 "2021-12-27T01:26:39Z")

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Let’s see if the log files show anything.

1. Stop Plex Media Server in Synology Package Center.

2. Wait at least one minute.

3. Start Plex Media Server (the stop/start is so the log files contain the startup sequence).

4. Wait 5 minutes for PMS to fully start.

5. Manually pull the log files (since you cannot access PMS directly).  
See [FAQ 13: Manually obtaining log files](https://forums.plex.tv/t/topic/490215/19).

6. Attach the zip file to the thread.

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