# Cannot access server from local network
**URL:** https://forums.plex.tv/t/cannot-access-server-from-local-network/937354
**Category:** Plex Media Server
**Tags:** server-docker, plex-web
**Created:** [March 23, 2026, 1:52pm UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354 "2026-03-23T13:52:00Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@Wim07101993](https://forums.plex.tv/u/Wim07101993)
#### Post date: [March 23, 2026, 1:52pm UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354/1 "2026-03-23T13:52:00Z")
Server Version#: latest
Player Version#: latest
Got a weird issue going on. I run Plex from docker. The container is running (see logs below) but I cannot seem to access the server from the UI. Both [https://app.plex.tv](https://app.plex.tv) and accessing through ip, does not show the server.
When going to “More”, it does not show my server. I am not going to include a screenshot of that because I have access to other peoples servers. But it does not list the server which is running on the ip I am getting the ui from.
Logs:
```auto
[s6-init] making user provided files available at /var/run/s6/etc...exited 0.
[s6-init] ensuring user provided files have correct perms...exited 0.
[fix-attrs.d] applying ownership & permissions fixes...
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts...
[cont-init.d] 40-plex-first-run: executing...
Plex Media Server first run setup complete
[cont-init.d] 40-plex-first-run: exited 0.
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: executing...
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: exited 0.
[cont-init.d] 50-plex-update: executing...
[cont-init.d] 50-plex-update: exited 0.
[cont-init.d] done.
[services.d] starting services
Starting Plex Media Server.
[services.d] done.
Critical: libusb_init failed
```
The logs don’t show a lot of information, maybe I need to enable [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) or something like that, but all guides tell to do that through the UI, from which I can’t access the server…
---
### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [March 23, 2026, 4:11pm UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354/2 "2026-03-23T16:11:59Z")
Does the browser have local network access? [Important note about the Plex Web app - Local Network Access](https://forums.plex.tv/t/important-note-about-the-plex-web-app-local-network-access/933264)
---
### Author:  [@Wim07101993](https://forums.plex.tv/u/Wim07101993)
#### Post date: [March 23, 2026, 7:18pm UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354/3 "2026-03-23T19:18:44Z")
Hi, thanks for the swift reply. I have network access enabled. Just checked to be sure. It also did work until a few days ago. We had a power outage. Don’t know whether that can have anything to do with it. If data would be corrupt, I would expect an error log though.
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [March 23, 2026, 7:20pm UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354/4 "2026-03-23T19:20:33Z")
That IP address above is not a private IP.
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### Author:  [@Wim07101993](https://forums.plex.tv/u/Wim07101993)
#### Post date: [March 23, 2026, 8:00pm UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354/5 "2026-03-23T20:00:23Z")
Good point. I use tailscale to connect to all of my servers. This makes the ip local to my network. However, I had not yet tried to connect to it using the ip without vpn. No change though…
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [March 23, 2026, 8:12pm UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354/6 "2026-03-23T20:12:31Z")
You’ll need to claim the server first. before you can use it.
See [https://github.com/ChuckPa/UserCredentialReset](https://github.com/ChuckPa/UserCredentialReset)
---
### Author:  [@Wim07101993](https://forums.plex.tv/u/Wim07101993)
#### Post date: [March 24, 2026, 7:41am UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354/7 "2026-03-24T07:41:04Z")
Thanks, I will try the solution later today.
Why do I need to claim the server? Last week it was working fine.
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [March 24, 2026, 8:19am UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354/8 "2026-03-24T08:19:42Z")
> [@Wim07101993](#):
>
> Why do I need to claim the server?
Because it won’t work otherwise.
This is not a new requirement.
---
### Author:  [@Wim07101993](https://forums.plex.tv/u/Wim07101993)
#### Post date: [March 24, 2026, 12:39pm UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354/9 "2026-03-24T12:39:14Z")
I am looking at the github page you sent. This is a tool to reclaim the server. That implies I lost control over it. How could that have happened? I have been running plex for longer than that script exists and have never had to do something like that. Still a bit confused on why.
---
### Author:  [@Wim07101993](https://forums.plex.tv/u/Wim07101993)
#### Post date: [March 24, 2026, 4:38pm UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354/10 "2026-03-24T16:38:09Z")
Ok I figured out what was wrong.
After running the script, nothing happened.
So I removed the `Preferences.xml` file (guessing that it was disposable). Which also did nothing.
Then I went to the actual log files. Don’t know why I didn’t sooner. In the log file I saw that the container could not resolve [plex.tv](http://plex.tv). So I checked/fixed dns issues on the server/docker. After which still nothing happened because I removed the `Preferences.xml` file.
So I ran the script again to regenerate it. Than everything worked.
I find it curious that something as critical as this did not show up in the container logs. Had to open the log files to find this. Anyway, it is solved now.
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [June 22, 2026, 4:38pm UTC](https://forums.plex.tv/t/cannot-access-server-from-local-network/937354/11 "2026-06-22T16:38:27Z")
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