# Cannot access view my library from Apple TV
**URL:** https://forums.plex.tv/t/cannot-access-view-my-library-from-apple-tv/932189
**Category:** Plex Players
**Tags:** server-mac, apple-tv
**Created:** [October 6, 2025, 12:21pm UTC](https://forums.plex.tv/t/cannot-access-view-my-library-from-apple-tv/932189 "2025-10-06T12:21:37Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@enablyzedigitalsolutions](https://forums.plex.tv/u/enablyzedigitalsolutions)
#### Post date: [October 6, 2025, 12:21pm UTC](https://forums.plex.tv/t/cannot-access-view-my-library-from-apple-tv/932189/1 "2025-10-06T12:21:37Z")
My plex server is on my mac and I acess plex via apple tv. I now cannot view libraries. I have updated this. On the plex server, this is what I see:
I have restarted both server and apple TV with no luck. It was working fine until yesterday evening. Please help
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### Author:  [@nibbles](https://forums.plex.tv/u/nibbles)
#### Post date: [October 6, 2025, 8:55pm UTC](https://forums.plex.tv/t/cannot-access-view-my-library-from-apple-tv/932189/2 "2025-10-06T20:55:17Z")
> [@enablyzedigitalsolutions](#):
>
> I have updated this
May I ask when and what you updated, from what version to what version?
1. Let’s also check whether your Mac PMS is running and claimed.
2. And let’s check whether you upgraded PMS but it’s busy doing maintenance.
3. mounted?
#1 running & claimed?
- Open safari on the Mac and surf to `http://127.0.0.1:32400/identity`
- Does it say `claimed="0"` or does it say `claimed="1"`
#2 maintenance?
- Does it reply that it’s doing database migration or maintenance?
- Maybe try visiting `http://127.0.0.1:32400/web`
- Maybe try visiting `https://127.0.0.1:32400/web`
```auto
```
.
#3 files maybe on a share not currently mounted
- Are you accessing your media files on another computer or NAS over a share using SMB?
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### Author:  [@enablyzedigitalsolutions](https://forums.plex.tv/u/enablyzedigitalsolutions)
#### Post date: [October 6, 2025, 9:03pm UTC](https://forums.plex.tv/t/cannot-access-view-my-library-from-apple-tv/932189/3 "2025-10-06T21:03:52Z")
> [@nibbles](#):
>
> [http://127.0.0.1:32400/identity](http://127.0.0.1:32400/identity)
Thanks for prompt response:
- Claim = 1
- Maintaince: It does respond but the libraries has an error like I posted on my original message:
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### Author:  [@SE56](https://forums.plex.tv/u/SE56)
#### Post date: [October 6, 2025, 9:31pm UTC](https://forums.plex.tv/t/cannot-access-view-my-library-from-apple-tv/932189/4 "2025-10-06T21:31:09Z")
Can you check the following?
Applications /Utilities/ Disk Utility/ External Hard drive and check it is mounted. Please.
Also Nibbles asked about what you updated, can you offer some information about this update please.
I have also noticed you have Movies and shows in one Library. By shows do you mean Tv shows? That is not good, read the following support articles and check you have naming and file structure correct. You will need to fix your library link to the storage location if you have a mixed Content Type.
[https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)
[https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/](https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/)
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### Author:  [@nibbles](https://forums.plex.tv/u/nibbles)
#### Post date: [October 7, 2025, 2:41am UTC](https://forums.plex.tv/t/cannot-access-view-my-library-from-apple-tv/932189/5 "2025-10-07T02:41:59Z")
> [@SE56](#):
>
> I have also noticed you have Movies and shows in one Library.
Movies & Shows
on Plex
It’s my understanding that’s not a Library. That section is for Plex’s Online Media Sources enabled in Settings and pinned to the start menu. It’s the ad supported, streaming items. And it appears to be offline or unavailable or disabled (the yellow exclamation mark).
The two libraries containing the user’s personal videos are called
**Lexar Movies** and **Lexar TV Shows**
@enablyzedigitalsolutions Would you please confirm that’s how you named your personal collection?
Some questions would be:
- What do you see when you click on **Lexar Movies**? Hopefully your own films.
- What do you see when you click on **Lexar TV Shows** , your own TV media?
- Do you want ad supported Movies and TV Shows that Plex wants to stream to you?
You probably can enable them if you want to see the offerings.
You can probably “unpin” that section if you don’t.
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### Author:  [@SE56](https://forums.plex.tv/u/SE56)
#### Post date: [October 7, 2025, 2:45am UTC](https://forums.plex.tv/t/cannot-access-view-my-library-from-apple-tv/932189/6 "2025-10-07T02:45:53Z")
You are probably correct, as i have turned that so long ago i have forgotten about it’s name.
My bad
Cheers
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### Author:  [@enablyzedigitalsolutions](https://forums.plex.tv/u/enablyzedigitalsolutions)
#### Post date: [October 7, 2025, 11:56am UTC](https://forums.plex.tv/t/cannot-access-view-my-library-from-apple-tv/932189/7 "2025-10-07T11:56:13Z")
Hi.
I check and the external HDD is Mounted.
I have movies and series in seperate libraries which are linked to seperate folders.
I upgraded Plex Media Server to; Version 1.42.2.10156-f737b826c
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### Author:  [@enablyzedigitalsolutions](https://forums.plex.tv/u/enablyzedigitalsolutions)
#### Post date: [October 7, 2025, 12:02pm UTC](https://forums.plex.tv/t/cannot-access-view-my-library-from-apple-tv/932189/8 "2025-10-07T12:02:44Z")
Hi all,
Thanks for your input. I just deleted both libraries and then added and it now seems to have resolved the problem.
FYI: Series and Movies are my own films and series
Thanks once again!!!
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 5, 2026, 12:03pm UTC](https://forums.plex.tv/t/cannot-access-view-my-library-from-apple-tv/932189/9 "2026-01-05T12:03:25Z")
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