# Cannot add album art

**URL:** https://forums.plex.tv/t/cannot-add-album-art/335034
**Category:** General Discussions
**Created:** [November 21, 2018, 9:58am UTC](https://forums.plex.tv/t/cannot-add-album-art/335034 "2018-11-21T09:58:14Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![vert\_mweb\_co\_za](https://avatars.discourse-cdn.com/v4/letter/v/d2c977/32.png) [@vert\_mweb\_co\_za](https://forums.plex.tv/u/vert_mweb_co_za)
#### Post date: [November 21, 2018, 9:58am UTC](https://forums.plex.tv/t/cannot-add-album-art/335034/1 "2018-11-21T09:58:14Z")

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Hi All  
I am new to plex and have come up with a problem I am sure someone here can help me with,I have about 900 music albums in my collection all with album art stored on a external hard drive when I pointe Plex in the direction of the drive it saw all th albums and imported all the info,going through the albums on Plex I notice some albums have no art work,when I click on the album edit button (the little pencil)there is a feature to add an image when I click here it allows me to go to a folder on my pc where I keep copies of all my album artwork when I sellect the image and click open The top of the box turns red and it says error occured please try again this happens every time,you can also drag and drop an image and doing this I get the same error message I have tried this with various albums that have missing art work with the same results I have exhausted my know how on how to solve this please help someone

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [November 21, 2018, 10:02am UTC](https://forums.plex.tv/t/cannot-add-album-art/335034/2 "2018-11-21T10:02:33Z")

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Put your album art into the folder of the record album and name it `folder.jpg` or `folder.png`, depending on the file format.  
(Of course this only works if you store your files for each album into a separate folder. But that is recommended anyway.)

Once you have placed the coder files, perform a ‘Refresh Metadata’ on the album. The file will then appear for selection when you ‘edit’ an album.

see also ‘possible ‘side car’ files for music’:

> [@Music Album artwork](https://forums.plex.tv/t/music-album-artwork/170552/10):
>
> Little tip: If you have lots of bootlegs etc. you want to bring your embedded metatags into order first. Then you need to have the Local Media Assets agent in top position. I wouldn’t trust last.fm to fetch correct info about bootlegs and special editions of albums, like those recent expanded re-releases of Zappa albums. Put as much info into the meta tags as possible. Put a cover art inside the album folder and you should be good. Makes sure to set at least ‘AlbumArtist’ and ‘AlbumTitle’ to…

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### Author: ![vert\_mweb\_co\_za](https://avatars.discourse-cdn.com/v4/letter/v/d2c977/32.png) [@vert\_mweb\_co\_za](https://forums.plex.tv/u/vert_mweb_co_za)
#### Post date: [November 21, 2018, 10:25am UTC](https://forums.plex.tv/t/cannot-add-album-art/335034/3 "2018-11-21T10:25:49Z")

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Hi Otto

Thanks for your reply,I understand what you are saying but I don’t understand why only 3 or 4 out of 900 did not get detected and uploaded automatically I have been to my libary folder and not one of my albums have a folder.jpg in the album folder so the album art must be imbedded in the metadata i didn’t mention in my post that my albums are all flac format

Regards  
Trevor

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [November 21, 2018, 10:28am UTC](https://forums.plex.tv/t/cannot-add-album-art/335034/4 "2018-11-21T10:28:30Z")

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If Plex can identify/match the album, it will also download album art from last.fm. This is even the default.  
But this automatic recognition fails for some albums. Then it must fall back to locally available album art.

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### Author: ![vert\_mweb\_co\_za](https://avatars.discourse-cdn.com/v4/letter/v/d2c977/32.png) [@vert\_mweb\_co\_za](https://forums.plex.tv/u/vert_mweb_co_za)
#### Post date: [November 21, 2018, 11:08am UTC](https://forums.plex.tv/t/cannot-add-album-art/335034/5 "2018-11-21T11:08:15Z")

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Hi Otto  
Thanks again for your reply,I tried what you said to do I copied the album art into the album folder and named it as you said and unfortunately this also failed should I have put the art wrk in a folder inside the album folder or just the art work into the folder with the album tracks sorry about all the dumb questions

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [November 21, 2018, 11:10am UTC](https://forums.plex.tv/t/cannot-add-album-art/335034/6 "2018-11-21T11:10:20Z")

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> [@vert\_mweb\_co\_za](#):
>
> just the art work into the folder with the album tracks

^^^ this

Make sure you have ‘Local Media Assets’ enabled under  
Settings - Server - Agents - Albums - last.fm  
and also under  
Settings - Server - Agents - Albums - Personal Media Albums

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [February 19, 2019, 11:23am UTC](https://forums.plex.tv/t/cannot-add-album-art/335034/7 "2019-02-19T11:23:11Z")

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