# Cannot add .hack to plex **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-linux\ **Created:** [May 24, 2024, 5:27pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436 "2024-05-24T17:27:22Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![mikebell90](https://avatars.discourse-cdn.com/v4/letter/m/9de053/32.png) [@mikebell90](https://forums.plex.tv/u/mikebell90)\ **Post date:** [May 24, 2024, 5:27pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/1 "2024-05-24T17:27:23Z")
The current plex tv series scrapper refuses to find .hack from either TVDB or TMDB. only .hack//sign and a broken .hack//legend of the twilight. cannot find .hack//roots at all. why is plex making it more difficult to find things? i cannot put in the # from either TVDB or TMDB or the methos is {tvdb-xxxxxxx} that even refuses to find it properly. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [May 24, 2024, 6:19pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/3 "2024-05-24T18:19:48Z")
Beside the slashes // which make the file and folder name invalid, there is another thing in the name: a file or folder name starting with a dot is considered “hidden”. Particularly on Linux (but in the interest of uniform behaviour, Plex on Windows is also ignoring such files/folders) Remove the first dot and the slashes (maybe replace them by --), then append the TMDB or TVDB ID as `{tvdb-xxxxxxx}` to ensure a safe match. ---
**Author:** ![Tenrai-Sensei](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tenrai-sensei/32/284970_2.png) [@Tenrai-Sensei](https://forums.plex.tv/u/Tenrai-Sensei)\ **Post date:** [July 24, 2024, 4:53pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/4 "2024-07-24T16:53:11Z")
i tried this it still didnt work any other solution? its still missing Season 1-3 only specials show up. This is the one i need to match with it just doesnt for some reason [.hack - TheTVDB.com](https://thetvdb.com/series/hack-1) ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [July 24, 2024, 5:15pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/5 "2024-07-24T17:15:57Z")
Can you be specific on how you have your files named/organized. It seems fine to me. ( I just have 4 test files per season) ![Season_02_and_Plex](https://global.discourse-cdn.com/plex/original/4X/4/0/6/4066cf0e293aabb7347bd79a7a0f6304b446a64c.jpeg) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 24, 2024, 5:21pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/6 "2024-07-24T17:21:40Z")
To add to BigWheel, I just created a test series. 1. No punctuation in the name . Kept it as `hack SIGN` 2. Created one season with 10 episodes for simplicity 3. No additional TVDB identification required ![Screenshot from 2024-07-24 13-19-14](https://global.discourse-cdn.com/plex/original/4X/9/a/8/9a87751baf122d0167073ca1104c6caf7aea5e78.jpeg) ```auto [chuck@lizum hack SIGN.2016]$ pwd /glock/qa/tv/hack SIGN [chuck@lizum hack SIGN.2017]$ ls -laR .: total 60 drwxr-xr-x 3 chuck chuck 31 Jul 24 13:18 ./ drwxr-xr-x 982 chuck chuck 32768 Jul 24 13:18 ../ drwxr-xr-x 2 chuck chuck 4096 Jul 24 13:18 Season 01/ ./Season 01: total 44 drwxr-xr-x 2 chuck chuck 4096 Jul 24 13:18 ./ drwxr-xr-x 3 chuck chuck 31 Jul 24 13:18 ../ -rw-r--r-- 1 chuck chuck 266 Jul 24 13:18 hack SIGN - S01E01.mkv -rw-r--r-- 1 chuck chuck 266 Jul 24 13:18 hack SIGN - S01E02.mkv -rw-r--r-- 1 chuck chuck 266 Jul 24 13:18 hack SIGN - S01E03.mkv -rw-r--r-- 1 chuck chuck 266 Jul 24 13:18 hack SIGN - S01E04.mkv -rw-r--r-- 1 chuck chuck 266 Jul 24 13:18 hack SIGN - S01E05.mkv -rw-r--r-- 1 chuck chuck 266 Jul 24 13:18 hack SIGN - S01E06.mkv -rw-r--r-- 1 chuck chuck 266 Jul 24 13:18 hack SIGN - S01E07.mkv -rw-r--r-- 1 chuck chuck 266 Jul 24 13:18 hack SIGN - S01E08.mkv -rw-r--r-- 1 chuck chuck 266 Jul 24 13:18 hack SIGN - S01E09.mkv -rw-r--r-- 1 chuck chuck 266 Jul 24 13:18 hack SIGN - S01E10.mkv [chuck@lizum hack SIGN.2018]$ ``` ---
**Author:** ![Tenrai-Sensei](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tenrai-sensei/32/284970_2.png) [@Tenrai-Sensei](https://forums.plex.tv/u/Tenrai-Sensei)\ **Post date:** [July 24, 2024, 5:26pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/7 "2024-07-24T17:26:41Z")
> [@OttoKerner](#): > > tvdb- I had it as hack and Season 1 folder etc well organized like all my files as i understand the mantra “garbage in garbage out”. Adding the {tvdb - 79099} to the folder name instead search fixed it. But i think ill try to rename it to hack SIGN and see if it will work ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [July 24, 2024, 5:29pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/8 "2024-07-24T17:29:04Z")
Make sure to perform the [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) after mismatches and subsequent naming changes. ---
**Author:** ![Tenrai-Sensei](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tenrai-sensei/32/284970_2.png) [@Tenrai-Sensei](https://forums.plex.tv/u/Tenrai-Sensei)\ **Post date:** [July 24, 2024, 5:38pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/9 "2024-07-24T17:38:08Z")
Will do thank you very much for the info great help ---
**Author:** ![Tenrai-Sensei](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tenrai-sensei/32/284970_2.png) [@Tenrai-Sensei](https://forums.plex.tv/u/Tenrai-Sensei)\ **Post date:** [July 24, 2024, 5:43pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/10 "2024-07-24T17:43:29Z")
i dont see the clean bundles option is that okay? im using the web ui and plex player on windows ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [July 24, 2024, 5:52pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/11 "2024-07-24T17:52:07Z")
There is a link in the description of the dance where to find it. You must perform all the steps, in the noted order, for the dance to be effective. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [July 24, 2024, 8:20pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/12 "2024-07-24T20:20:38Z")
I got your message @Tenrai-Sensei I see what you mean about episode info not coming in for s2 and 3 using TVDB episode ordering. TheMovieDatabase (aired) episode order seems to work for now. I will let metadata team know about TVDB orders not pulling in episode info past season 1 ---
**Author:** ![Tenrai-Sensei](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tenrai-sensei/32/284970_2.png) [@Tenrai-Sensei](https://forums.plex.tv/u/Tenrai-Sensei)\ **Post date:** [July 24, 2024, 8:21pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/13 "2024-07-24T20:21:47Z")
Thank you very much xD ---
**Author:** ![Sadarex](https://avatars.discourse-cdn.com/v4/letter/s/ccd318/32.png) [@Sadarex](https://forums.plex.tv/u/Sadarex)\ **Post date:** [October 8, 2024, 9:14pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/14 "2024-10-08T21:14:30Z")
The issue is still unsolved. Any news? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 6, 2025, 9:15pm UTC](https://forums.plex.tv/t/cannot-add-hack-to-plex/878436/15 "2025-01-06T21:15:23Z")
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