# Cannot add movie poster

**URL:** <https://forums.plex.tv/t/cannot-add-movie-poster/796057>\
**Category:** Plex Players\
**Tags:** player-windows\
**Created:** [June 7, 2022, 9:06am UTC](https://forums.plex.tv/t/cannot-add-movie-poster/796057 "2022-06-07T09:06:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nai5](https://avatars.discourse-cdn.com/v4/letter/n/f17d59/32.png) [@nai5](https://forums.plex.tv/u/nai5)\
**Post date:** [June 7, 2022, 9:06am UTC](https://forums.plex.tv/t/cannot-add-movie-poster/796057/1 "2022-06-07T09:06:36Z")

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Server Version#: Version 1.26.1.5772  
Player Version#: Version 1.45.0.3013-1676042f  
Player on Windows 10, server on QNAP NAS.

1. If a movie cannot be matched, I am unable to add a poster using URL or drag and drop. However, I can save image to my laptop and add using “choose an image”.

2. If I select “choose an image” but decide to close the Window **without** choosing a file I am unable to close the Open window using Cancel or the “X”. I have to use Alt-F4.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 7, 2022, 9:10am UTC](https://forums.plex.tv/t/cannot-add-movie-poster/796057/2 "2022-06-07T09:10:14Z")

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Known issue. Use the [hosted web app](https://app.plex.tv/) as a workaround for uploading posters.

Better alternative: put the poster beside the video file. Suitably named of course. Thus ensuring you have it always available if the need arises to rebuild your library.

> **[Local Media Assets - Movies | Plex Support](https://support.plex.tv/articles/200220677-local-media-assets-movies/)**
>
> The scanners and metadata agents used by Plex will work best when your major types of content are separated from...

> **[Local Media Assets - TV Shows | Plex Support](https://support.plex.tv/articles/200220717-local-media-assets-tv-shows/)**
>
> The scanners and metadata agents used by Plex will work best when your major types of content are separated from...

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 5, 2022, 9:10am UTC](https://forums.plex.tv/t/cannot-add-movie-poster/796057/3 "2022-09-05T09:10:46Z")

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