# Cannot add partner to plex home

**URL:** <https://forums.plex.tv/t/cannot-add-partner-to-plex-home/925917>\
**Category:** General Discussions\
**Tags:** plex-home, plex-web, granting-access\
**Created:** [July 14, 2025, 5:16pm UTC](https://forums.plex.tv/t/cannot-add-partner-to-plex-home/925917 "2025-07-14T17:16:24Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![Seklfreak](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@Seklfreak](https://forums.plex.tv/u/Seklfreak)\
**Post date:** [July 14, 2025, 5:16pm UTC](https://forums.plex.tv/t/cannot-add-partner-to-plex-home/925917/1 "2025-07-14T17:16:24Z")

</div>

Hello,

I am trying to add my partner to my Plex Home. She already has a Plex account and I already gave her library access. However when I try to add her to my Plex Home it says “[username] is already part of your home.”. I don’t see any pending invites, nor does she have any way of accepting any invite, not in her emails nor when logging into the account and going to the Plex Home settings.

 ![Screenshot 2025-07-14 at 1.12.05 PM](https://global.discourse-cdn.com/plex/original/4X/5/3/4/534367970d41ef63310fd2aed88d62b9ae3f3ec3.jpeg)

I saw this related thread: [Cannot invite and add user to Plex home](https://forums.plex.tv/t/cannot-invite-and-add-user-to-plex-home/881729) but I don’t see any invites awaiting response in the interface.

Could I get help adding my partner to my Plex Home please?

Thanks.

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 14, 2025, 6:26pm UTC](https://forums.plex.tv/t/cannot-add-partner-to-plex-home/925917/2 "2025-07-14T18:26:56Z")

</div>

> [@Seklfreak](#):
>
> but I don’t see any invites awaiting response in the interface.

You must log in _as her._ Then go to “View Profile” - “Requests”.  
There she should see the invititation and accept it.

---

<div class="post-metadata">

**Author:** ![Seklfreak](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@Seklfreak](https://forums.plex.tv/u/Seklfreak)\
**Post date:** [July 14, 2025, 8:26pm UTC](https://forums.plex.tv/t/cannot-add-partner-to-plex-home/925917/3 "2025-07-14T20:26:13Z")

</div>

Thank you! I don’t see any requests pending under her account:

“View Profile” → “Requests”:

 ![Screenshot 2025-07-14 at 4.24.20 PM](https://global.discourse-cdn.com/plex/original/4X/9/7/1/971e960683b9c965a9eaf48a7897b65dfb92e925.png)

Her “Plex Home” screen:

 ![Screenshot 2025-07-14 at 4.24.39 PM](https://global.discourse-cdn.com/plex/original/4X/1/a/d/1ada76b45a5cdab4d8d1b0415cd430521f82d61d.jpeg)

We are already friends on Plex, but I don’t think that’s relevant.

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 15, 2025, 5:02am UTC](https://forums.plex.tv/t/cannot-add-partner-to-plex-home/925917/6 "2025-07-15T05:02:36Z")

</div>

The last screenshot implies that she already has her own Plex home created.

---

<div class="post-metadata">

**Author:** ![Seklfreak](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@Seklfreak](https://forums.plex.tv/u/Seklfreak)\
**Post date:** [July 15, 2025, 12:52pm UTC](https://forums.plex.tv/t/cannot-add-partner-to-plex-home/925917/7 "2025-07-15T12:52:15Z")

</div>

Thanks for the advice! I tried incognito mode for both users and didn’t see any invite. I also tried removing her library access and then adding her back to the library and home but it gives the exact same error.

---

<div class="post-metadata">

**Author:** ![Seklfreak](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@Seklfreak](https://forums.plex.tv/u/Seklfreak)\
**Post date:** [July 15, 2025, 12:53pm UTC](https://forums.plex.tv/t/cannot-add-partner-to-plex-home/925917/8 "2025-07-15T12:53:54Z")

</div>

I’m not sure, I think that might just be how it looks? I created a brand new account for testing and was able to add it to my Plex Home. The Plex Home screen looked the same.

Before I added the user to my home, screenshot from new account:

 ![Screenshot 2025-07-15 at 8.44.38 AM](https://global.discourse-cdn.com/plex/original/4X/a/f/a/afa449fd74940126452471531efb29ab026e74ad.jpeg)

After I added the user to my home, screenshot from new account:

 ![Screenshot 2025-07-15 at 8.46.23 AM](https://global.discourse-cdn.com/plex/original/4X/8/b/b/8bb3dbd03869fe624018667fead440ad59bfd139.jpeg)

---

<div class="post-metadata">

**Author:** ![Justina\_plex](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@Justina\_plex](https://forums.plex.tv/u/Justina_plex)\
**Post date:** [July 24, 2025, 12:04pm UTC](https://forums.plex.tv/t/cannot-add-partner-to-plex-home/925917/9 "2025-07-24T12:04:04Z")

</div>

Hi, the issue should be fixed now. Could you try again to see if it works? Thanks

---

<div class="post-metadata">

**Author:** ![Seklfreak](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@Seklfreak](https://forums.plex.tv/u/Seklfreak)\
**Post date:** [July 25, 2025, 12:57pm UTC](https://forums.plex.tv/t/cannot-add-partner-to-plex-home/925917/10 "2025-07-25T12:57:51Z")

</div>

Yes it works now! Thank you @Justina_plex!

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 23, 2025, 12:58pm UTC](https://forums.plex.tv/t/cannot-add-partner-to-plex-home/925917/11 "2025-10-23T12:58:05Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
