# Cannot add Server Synology plex server running

**URL:** <https://forums.plex.tv/t/cannot-add-server-synology-plex-server-running/934343>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [December 8, 2025, 11:33am UTC](https://forums.plex.tv/t/cannot-add-server-synology-plex-server-running/934343 "2025-12-08T11:33:34Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![MIke\_Kalist](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mike_kalist/32/10356_2.png) [@MIke\_Kalist](https://forums.plex.tv/u/MIke_Kalist)\
**Post date:** [December 8, 2025, 11:33am UTC](https://forums.plex.tv/t/cannot-add-server-synology-plex-server-running/934343/1 "2025-12-08T11:33:34Z")

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Server Version#:1.42.2.10156-720010156  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

There is no Add server button I deleted ( accidently ) the server in devices

 ![plex](https://global.discourse-cdn.com/plex/original/4X/0/3/7/0376363ca79245962f7676aba77b33484122cec4.jpeg)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 8, 2025, 11:46am UTC](https://forums.plex.tv/t/cannot-add-server-synology-plex-server-running/934343/2 "2025-12-08T11:46:42Z")

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Are you using DSM 7.\*?

> [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-how-tos/490215/39):
>
> FAQ 31: Reset / Reclaim PMS on DSM 7 (Not Authorized - Locked Out) Uninstall the app - Use the first radio button (KEEP) option. Reinstall the same, or newer, SPK (package) version. Select the “Install using Plex Claim Token” button Click the ‘Get Plex Claim Token’ blue hyperlink In the tab which opens, COPY the token it gives you Return to the installation page. You only have 5 minutes. B…

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**Author:** ![MIke\_Kalist](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mike_kalist/32/10356_2.png) [@MIke\_Kalist](https://forums.plex.tv/u/MIke_Kalist)\
**Post date:** [December 8, 2025, 11:51am UTC](https://forums.plex.tv/t/cannot-add-server-synology-plex-server-running/934343/3 "2025-12-08T11:51:40Z")

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WOW Thanks checking now to see if i lost anything But i can manage library again

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 8, 2025, 11:53am UTC](https://forums.plex.tv/t/cannot-add-server-synology-plex-server-running/934343/4 "2025-12-08T11:53:16Z")

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I recommend you to bookmark the first post of the linked forum thread.

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**Author:** ![MIke\_Kalist](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mike_kalist/32/10356_2.png) [@MIke\_Kalist](https://forums.plex.tv/u/MIke_Kalist)\
**Post date:** [December 8, 2025, 12:02pm UTC](https://forums.plex.tv/t/cannot-add-server-synology-plex-server-running/934343/5 "2025-12-08T12:02:30Z")

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All Seems ok Thanks so much for the help

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**Author:** ![MIke\_Kalist](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mike_kalist/32/10356_2.png) [@MIke\_Kalist](https://forums.plex.tv/u/MIke_Kalist)\
**Post date:** [December 8, 2025, 12:04pm UTC](https://forums.plex.tv/t/cannot-add-server-synology-plex-server-running/934343/6 "2025-12-08T12:04:14Z")

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oh logged in on the TV with my wifes account its showing 3 servers all not available ?

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 8, 2025, 12:06pm UTC](https://forums.plex.tv/t/cannot-add-server-synology-plex-server-running/934343/7 "2025-12-08T12:06:40Z")

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Let it sit a few hours. Then stop and restart the server.

It’s a completely new server identity. If you have favorited/pinned libraries from the former servers, remove them and pin/favorite libraries from the new server instance instead.

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**Author:** ![MIke\_Kalist](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mike_kalist/32/10356_2.png) [@MIke\_Kalist](https://forums.plex.tv/u/MIke_Kalist)\
**Post date:** [December 8, 2025, 12:08pm UTC](https://forums.plex.tv/t/cannot-add-server-synology-plex-server-running/934343/8 "2025-12-08T12:08:05Z")

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ok Thanks

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 8, 2026, 12:08pm UTC](https://forums.plex.tv/t/cannot-add-server-synology-plex-server-running/934343/9 "2026-03-08T12:08:52Z")

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