# Cannot add server

**URL:** <https://forums.plex.tv/t/cannot-add-server/853523>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [September 14, 2023, 2:41pm UTC](https://forums.plex.tv/t/cannot-add-server/853523 "2023-09-14T14:41:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![towt](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/towt/32/187933_2.png) [@towt](https://forums.plex.tv/u/towt)\
**Post date:** [September 14, 2023, 2:41pm UTC](https://forums.plex.tv/t/cannot-add-server/853523/1 "2023-09-14T14:41:46Z")

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Server Version#: 1.32.6.7468  
Player Version#:

Plex was acting up. In my troubleshooting, I removed it and was going to put it back. I removed it from my computer and from my account. However, I can’t seem to find an option to authorize it to reconnect to my account. I even tried a new account just to see but no server option. I’m used to seeing a window that prompts me to name it and connect it.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 14, 2023, 2:42pm UTC](https://forums.plex.tv/t/cannot-add-server/853523/2 "2023-09-14T14:42:31Z")

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See [You need to reclaim your server, but don't dare to touch the Windows Registry](https://forums.plex.tv/t/you-need-to-reclaim-your-server-but-dont-dare-to-touch-the-windows-registry/809720/1)

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**Author:** ![towt](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/towt/32/187933_2.png) [@towt](https://forums.plex.tv/u/towt)\
**Post date:** [September 14, 2023, 3:16pm UTC](https://forums.plex.tv/t/cannot-add-server/853523/3 "2023-09-14T15:16:31Z")

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Thank you so much. This explains a lot of why I could never get it to work w/o reformatting. Seems to be working now. Thanks @OttoKerner

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 13, 2023, 3:16pm UTC](https://forums.plex.tv/t/cannot-add-server/853523/4 "2023-12-13T15:16:56Z")

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