# Cannot claim server that worked previously **URL:** \ **Category:** Plex Media Server\ **Tags:** server-netgear\ **Created:** [December 15, 2022, 8:34pm UTC](https://forums.plex.tv/t/cannot-claim-server-that-worked-previously/822918 "2022-12-15T20:34:32Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![paulla66](https://avatars.discourse-cdn.com/v4/letter/p/9de053/32.png) [@paulla66](https://forums.plex.tv/u/paulla66)\ **Post date:** [December 15, 2022, 8:34pm UTC](https://forums.plex.tv/t/cannot-claim-server-that-worked-previously/822918/1 "2022-12-15T20:34:32Z")
Server Version#:1.30.0.6486-629 Player Version#:n/a I recently got a Used Netgear NAS, made a test volume, installed plex, tested, everything worked fine. I was ready to move forward with a proper setup on it, I deleted the volume and made a new one, so that it would not be named ‘test’ anymore and have reinstalled plex. No matter what I do, I can’t claim the server now. Have tried the two most recent versions, changing DNS server to 8.8.8.8 from my router and back again. It appears in the dashboard as if I cannot sign in to Plex on that NAS. I have a windows Plex Media Server that is still working fine. Any thoughts? When I added the server, it still allowed me to add libraries, and the folder structure appears correctly that is on the NAS, so it is making some contact… [Plex Media Server Logs\_2022-12-15\_15-07-24.zip](https://forums.plex.tv/uploads/short-url/gUiXm7742AhuP1qVmsjqdf5MC4D.zip) (145.7 KB) ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [December 15, 2022, 9:53pm UTC](https://forums.plex.tv/t/cannot-claim-server-that-worked-previously/822918/2 "2022-12-15T21:53:41Z")
Sadly a known issue. Please follow this thread: [Cannot claim server ("Unprocessable Entity")](https://forums.plex.tv/t/cannot-claim-server-unprocessable-entity/822888) ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [December 15, 2022, 9:54pm UTC](https://forums.plex.tv/t/cannot-claim-server-that-worked-previously/822918/3 "2022-12-15T21:54:03Z")