# Cannot claim server **URL:** \ **Category:** General Discussions\ **Created:** [November 30, 2017, 2:18pm UTC](https://forums.plex.tv/t/cannot-claim-server/215957 "2017-11-30T14:18:01Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Soneva.MV](https://avatars.discourse-cdn.com/v4/letter/s/848f3c/32.png) [@Soneva.MV](https://forums.plex.tv/u/Soneva.MV)\ **Post date:** [November 30, 2017, 2:18pm UTC](https://forums.plex.tv/t/cannot-claim-server/215957/1 "2017-11-30T14:18:01Z")
Hi, I’ve reinstall the Plex server and when install finished. After login, it shows ‘This server is unclaimed and not secure’ so I tried to claim the server but it is not allowed me to do it. I have reinstalled Plex server several times but this problem is not fixed. So I check from website login, it has no local server shows. Could someone advise me how to fix this? I’ve attached some screenshots for referennces. Plex account page ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/6/f/6f79e513d433a194a6cd40d5ad6c6b2fa1c6749d.jpg) Unclaim server error ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/b/e/be37c1d9f4d609918f39fd720efe0bb3775869fa.jpg) Connect on Local (LAN) screen ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/7/3/733eabc439c264d689b91bc6b3b86d3e4760334f.jpg) Connect via Internet screen ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/e/8/e81f385b073846516188580e256beebb91301c81.jpg) Thank you very much. Son ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 30, 2017, 3:21pm UTC](https://forums.plex.tv/t/cannot-claim-server/215957/2 "2017-11-30T15:21:13Z")
Access via [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web). Most computers use IPv6 when you specify `localhost` while others do not have it defined at all. Also, sign your browser into your account. You cannot claim a server when you have no authentication credentials yourself . ---
**Author:** ![Soneva.MV](https://avatars.discourse-cdn.com/v4/letter/s/848f3c/32.png) [@Soneva.MV](https://forums.plex.tv/u/Soneva.MV)\ **Post date:** [November 30, 2017, 4:51pm UTC](https://forums.plex.tv/t/cannot-claim-server/215957/3 "2017-11-30T16:51:49Z")
> @ChuckPA said: > > Access via [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web). Most computers use IPv6 when you specify `localhost` while others do not have it defined at all. > Also, sign your browser into your account. You cannot claim a server when you have no authentication credentials yourself . > @ChuckPA said: > > Access via [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web). Most computers use IPv6 when you specify `localhost` while others do not have it defined at all. > Also, sign your browser into your account. You cannot claim a server when you have no authentication credentials yourself . Thank you … I will try. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 12:12am UTC](https://forums.plex.tv/t/cannot-claim-server/215957/4 "2020-01-08T00:12:49Z")
Closed on January 8, 2020, 12:12am UTC