# Cannot claim server

**URL:** <https://forums.plex.tv/t/cannot-claim-server/822900>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [December 15, 2022, 7:26pm UTC](https://forums.plex.tv/t/cannot-claim-server/822900 "2022-12-15T19:26:01Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mtanquary](https://avatars.discourse-cdn.com/v4/letter/m/7ab992/32.png) [@mtanquary](https://forums.plex.tv/u/mtanquary)\
**Post date:** [December 15, 2022, 7:26pm UTC](https://forums.plex.tv/t/cannot-claim-server/822900/1 "2022-12-15T19:26:02Z")

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Server Version#: 1.30.0.6486  
Player Version#:N/A  
I am trying to replace my Plex Server running on Windows 10 with a new computer running Windows 11. I installed Plex Server on the Windows 11 computer, but could not “Claim Server”. I went back to my old computer running Windows 10 and not it also cannot “Claim Server”. How do I “release” my old Windows 10 computer so I can “Claim Server” on the Windows 11 computer.

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [December 15, 2022, 7:56pm UTC](https://forums.plex.tv/t/cannot-claim-server/822900/2 "2022-12-15T19:56:50Z")

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On the old computer  
[https://app.plex.tv/desktop/#!/settings/devices/pms](https://app.plex.tv/desktop/#!/settings/devices/pms)

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**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [December 15, 2022, 9:55pm UTC](https://forums.plex.tv/t/cannot-claim-server/822900/3 "2022-12-15T21:55:08Z")

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Sadly a known issue

Please follow this thread: [Cannot claim server ("Unprocessable Entity")](https://forums.plex.tv/t/cannot-claim-server-unprocessable-entity/822888)

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**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [December 15, 2022, 9:55pm UTC](https://forums.plex.tv/t/cannot-claim-server/822900/4 "2022-12-15T21:55:19Z")

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