# Cannot create certificates

**URL:** <https://forums.plex.tv/t/cannot-create-certificates/476591>\
**Category:** Apps & Creations\
**Created:** [October 15, 2019, 10:07am UTC](https://forums.plex.tv/t/cannot-create-certificates/476591 "2019-10-15T10:07:55Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![lang\_noro\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/l/a183cd/32.png) [@lang\_noro\_gmail\_com](https://forums.plex.tv/u/lang_noro_gmail_com)\
**Post date:** [October 15, 2019, 10:07am UTC](https://forums.plex.tv/t/cannot-create-certificates/476591/1 "2019-10-15T10:07:55Z")

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Hello, I am trying to set up plexconnect on my AppleTV 3 but unfortunately I am stuck on creating certificates. After running cmd as administrator I typed in first command and saw trailers.key in my folder. After second command I got an error saying: Unable to load certificate. So I am basicaly missing trailers.der and thats why I cannot run plexconnect on my AppleTV. Any solutions? Sending you some screens… ![screen](https://global.discourse-cdn.com/plex/original/3X/9/4/94bbe69db1e6579f0dbdc80be1be051bed4aa5f7.png)  
Thanks in advance 🙂

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**Author:** ![TheGreatRaja](https://avatars.discourse-cdn.com/v4/letter/t/f07891/32.png) [@TheGreatRaja](https://forums.plex.tv/u/TheGreatRaja)\
**Post date:** [October 15, 2019, 8:54pm UTC](https://forums.plex.tv/t/cannot-create-certificates/476591/2 "2019-10-15T20:54:58Z")

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I was able to generate a certificate using the OpenSSL download link referenced in question 8 of this post:

###Q8 - How to generate certificates (Windows 64-bit)

> [@PlexConnect FAQ's](https://forums.plex.tv/t/plexconnect-faqs/210620):
>
> Welcome to PlexConnect FAQ: This post will try to answer some common questions related to the use of PlexConnect, a non-official Plex client for AppleTV2&3 platforms. Questions: [Q01: What are the specs of ATV2 and ATV3 ?](#Q1)[Q02: Video transcoding](#Q2)[Q03: Audio transcoding](#Q3)[Q04: Using the ATV remote for better viewing experience](#Q4)[Q05: Plex features not supported by PlexConnect](#Q5)[Q06: Can PlexConnect be used to manage remote ATV’s ?](#Q6)[Q07: PlexConnect does not find any Plex Media Server](#Q7)[Q08: How to gene…](#Q8)

It appears newer / the latest versions of OpenSSL no longer include the missing config file the cmd prompt throws the above error on.

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**Author:** ![lang\_noro\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/l/a183cd/32.png) [@lang\_noro\_gmail\_com](https://forums.plex.tv/u/lang_noro_gmail_com)\
**Post date:** [October 15, 2019, 10:48pm UTC](https://forums.plex.tv/t/cannot-create-certificates/476591/3 "2019-10-15T22:48:29Z")

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Thank you for your tip, I tried really hard and made everything from that step but unfortunately nothing has changed,  
I feel a little bit dumb because I am not an expert but I ve got this: ![screen1](https://global.discourse-cdn.com/plex/original/3X/3/6/367a1f70ee3c89efc15a3c90385c466ea5bdc2fe.png)  
 ![screen2](https://global.discourse-cdn.com/plex/original/3X/0/9/095fec59bf273fe58d1cb84e414a76dca92b5d6e.png)  
Is there anything I can do right now?

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**Author:** ![moody\_blue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/moody_blue/32/7835_2.png) [@moody\_blue](https://forums.plex.tv/u/moody_blue)\
**Post date:** [October 20, 2019, 9:44am UTC](https://forums.plex.tv/t/cannot-create-certificates/476591/5 "2019-10-20T09:44:49Z")

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You did not copy / paste the first command correctly. It should be

bin\openssl req -new -nodes -newkey rsa:2048 -out trailers.pem -keyout trailers.key -x509 -days 7300 -subj “/C=US/CN=[trailers.apple.com](http://trailers.apple.com)” -config openssl.cnf

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 18, 2020, 9:44am UTC](https://forums.plex.tv/t/cannot-create-certificates/476591/6 "2020-01-18T09:44:54Z")

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