# Cannot Create New Library - Language Dropdown Not Working

**URL:** <https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054>\
**Category:** Plex Media Server\
**Tags:** server-windows, library-management\
**Created:** [September 21, 2024, 3:53pm UTC](https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054 "2024-09-21T15:53:38Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![nova-x](https://avatars.discourse-cdn.com/v4/letter/n/7bcc69/32.png) [@nova-x](https://forums.plex.tv/u/nova-x)\
**Post date:** [September 21, 2024, 3:53pm UTC](https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054/1 "2024-09-21T15:53:38Z")

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Server Version#: Version 1.41.0.8992  
[Plex Media Server Logs\_2024-09-21\_11-39-57.zip](https://forums.plex.tv/uploads/short-url/vPRrUIwyCcmHwcMu2SeFYU7Vagx.zip) (3.7 MB)

Unable to create new library as the language drop down is unavailable, thereby keeping ‘NEXT’ button greyed out to next step.  
Restarted plex server a few times and was able to recreate issue multiple times.

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**Author:** ![nova-x](https://avatars.discourse-cdn.com/v4/letter/n/7bcc69/32.png) [@nova-x](https://forums.plex.tv/u/nova-x)\
**Post date:** [October 9, 2024, 3:09pm UTC](https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054/2 "2024-10-09T15:09:54Z")

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I had a Plex update that allowed ‘Language’ dropdown become available again, allowing to make a new library.  
However, now I am on Plex Server 4.41.08994-f2c27da23 (Plex Web version 4.136.1), and the same issue is recurring: language drop down is unavailable, so I cannot create a new library.

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**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\
**Post date:** [October 9, 2024, 4:17pm UTC](https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054/3 "2024-10-09T16:17:23Z")

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Do you see the same problem if you use the hosted version of the web client at [https://app.plex.tv](https://app.plex.tv)?

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**Author:** ![nova-x](https://avatars.discourse-cdn.com/v4/letter/n/7bcc69/32.png) [@nova-x](https://forums.plex.tv/u/nova-x)\
**Post date:** [October 9, 2024, 4:51pm UTC](https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054/4 "2024-10-09T16:51:21Z")

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Yes, the issue is found via this path as well: [https://app.plex.tv/desktop/#!/settings/server](https://app.plex.tv/desktop/#!/settings/server)  
Usually plex opens at the 127.0.0.1/port/web/index.html

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**Author:** ![chuckminarik](https://avatars.discourse-cdn.com/v4/letter/c/c89c15/32.png) [@chuckminarik](https://forums.plex.tv/u/chuckminarik)\
**Post date:** [October 14, 2024, 4:45am UTC](https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054/5 "2024-10-14T04:45:02Z")

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I’m having the same problem. Did this ever get resolved?

TIA.

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**Author:** ![chuckminarik](https://avatars.discourse-cdn.com/v4/letter/c/c89c15/32.png) [@chuckminarik](https://forums.plex.tv/u/chuckminarik)\
**Post date:** [October 14, 2024, 5:28am UTC](https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054/6 "2024-10-14T05:28:33Z")

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I just upgraded Plex Media Server to 0.8993. Now when I go the Add Libraries screen, the spinner just spins and I don’t see what used to be there.

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**Author:** ![phoneguyinpgh](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@phoneguyinpgh](https://forums.plex.tv/u/phoneguyinpgh)\
**Post date:** [October 14, 2024, 3:15pm UTC](https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054/7 "2024-10-14T15:15:00Z")

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I see this same issue and another bug where the meta-data agents are not available on the TrueNAS Core/BSD version. You may also be unable to edit an existing library (add new folders). It started with version 1.40.0 and is still there in the latest version. I have reverted to version 1.32.8, that is the last version that worked properly. I am running 1.41.0.8992 on my Ubuntu box and it does not have these 2 bugs.

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**Author:** ![nova-x](https://avatars.discourse-cdn.com/v4/letter/n/7bcc69/32.png) [@nova-x](https://forums.plex.tv/u/nova-x)\
**Post date:** [October 14, 2024, 4:19pm UTC](https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054/8 "2024-10-14T16:19:47Z")

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No, unfortunately. I’m still on 1.41.0.8994 (per General tab) and no new updates have come out yet to address this.

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**Author:** ![chuckminarik](https://avatars.discourse-cdn.com/v4/letter/c/c89c15/32.png) [@chuckminarik](https://forums.plex.tv/u/chuckminarik)\
**Post date:** [October 23, 2024, 9:34pm UTC](https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054/9 "2024-10-23T21:34:06Z")

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After searching multiple posts, I found out that disabling the VPN while Adding/Updating Libraries bypasses the problem.

Apparently, even though I’m using split-tunneling to enable Remote Access, the VPN was causing the problem.

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**Author:** ![nova-x](https://avatars.discourse-cdn.com/v4/letter/n/7bcc69/32.png) [@nova-x](https://forums.plex.tv/u/nova-x)\
**Post date:** [October 23, 2024, 10:11pm UTC](https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054/10 "2024-10-23T22:11:33Z")

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Thank you for searching and sharing…that did the trick! Turned off VPN and Language drop down populated after a brief second to ‘load’, as if it was downloading. Obviously Plex is requesting the language list, but I’m curious why that minor feature wouldn’t work thru VPN.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 21, 2025, 10:12pm UTC](https://forums.plex.tv/t/cannot-create-new-library-language-dropdown-not-working/889054/11 "2025-01-21T22:12:32Z")

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