# Cannot fix a show match

**URL:** <https://forums.plex.tv/t/cannot-fix-a-show-match/312444>\
**Category:** General Discussions\
**Tags:** library-management\
**Created:** [September 25, 2018, 10:30pm UTC](https://forums.plex.tv/t/cannot-fix-a-show-match/312444 "2018-09-25T22:30:12Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![nekoashi](https://avatars.discourse-cdn.com/v4/letter/n/ee59a6/32.png) [@nekoashi](https://forums.plex.tv/u/nekoashi)\
**Post date:** [September 25, 2018, 10:30pm UTC](https://forums.plex.tv/t/cannot-fix-a-show-match/312444/1 "2018-09-25T22:30:13Z")

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I have 4 seasons of a TV series. No matter what I do, the seasons/episodes are not matched to what they should be and instead are resolved as other random shows. I’ve gone through all the filename/folder name preparation (e.g. Show - s02e06.mkv). I’ve re-scanned the library. I’ve done the Plex Dance.

After doing all this, on a re-scan of the TV Shows library, it shows my correct show and season for the first few seconds. Then it switches to a generic “Season 2”, “Season 3”, etc. without a show name, and finally it ends up as a show that exists nowhere on my drive, like Pokemon.

Can’t figure out how to correct this. No fix match options or anything available. Server up-to-date.

I just wish you could update manually and use a TvDB ID… Thanks for any help.

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**Author:** ![nekoashi](https://avatars.discourse-cdn.com/v4/letter/n/ee59a6/32.png) [@nekoashi](https://forums.plex.tv/u/nekoashi)\
**Post date:** [October 1, 2018, 5:35pm UTC](https://forums.plex.tv/t/cannot-fix-a-show-match/312444/3 "2018-10-01T17:35:23Z")

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Thanks for the reply. I’ve experimented with all of this and nothing has solved my issue. It’s not a case of different years. I’ll try the whole dance once again just to see, but I’ve just been watching the series under the different name, which isn’t a great usability experience, but at least I can watch them fine.

Again, if I could just manually specify the TvDB ID, this could be fixed in seconds without all the dance steps…

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**Author:** ![nekoashi](https://avatars.discourse-cdn.com/v4/letter/n/ee59a6/32.png) [@nekoashi](https://forums.plex.tv/u/nekoashi)\
**Post date:** [October 1, 2018, 9:39pm UTC](https://forums.plex.tv/t/cannot-fix-a-show-match/312444/5 "2018-10-01T21:39:47Z")

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Thanks. Breaking Bad seasons 1-5, organized like: TV\Breaking Bad\Season 2\Breaking Bad - s02e01.mkv.

When scanning the library, you can see it recognize the season as Breaking Bad, then the folder changes to “Season 2”, then it changes to some seemingly random show I don’t have like Game of Thrones.

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**Author:** ![nekoashi](https://avatars.discourse-cdn.com/v4/letter/n/ee59a6/32.png) [@nekoashi](https://forums.plex.tv/u/nekoashi)\
**Post date:** [October 2, 2018, 2:18pm UTC](https://forums.plex.tv/t/cannot-fix-a-show-match/312444/7 "2018-10-02T14:18:04Z")

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Thanks for the continued replies. I also tried that, but here’s the issue: While I can see “Fix Match” when I access a movie from the movie library, there is never a “Fix Match” for any of the TV Shows, meaning I can’t accomplish the steps above. Is “Fix Match” somehow disabled via a setting on my system?

Server version is 1.13.8.5395.

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**Author:** ![nekoashi](https://avatars.discourse-cdn.com/v4/letter/n/ee59a6/32.png) [@nekoashi](https://forums.plex.tv/u/nekoashi)\
**Post date:** [October 2, 2018, 11:28pm UTC](https://forums.plex.tv/t/cannot-fix-a-show-match/312444/9 "2018-10-02T23:28:34Z")

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Thanks again, but there is no “Fix Match” option. I have tried every menu/toolbar related to the TV shows, from the series name, to the season, to the individual episodes. No toolbar has “Fix Match” in it. I did see it on an individual movie, but never for a TV Show.

Is this a regression in the most recent server, or is there some weird configuration option that is preventing the item from appearing? I see all the other expected items like Analyze, Optimize, etc.

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**Author:** ![nekoashi](https://avatars.discourse-cdn.com/v4/letter/n/ee59a6/32.png) [@nekoashi](https://forums.plex.tv/u/nekoashi)\
**Post date:** [October 2, 2018, 11:39pm UTC](https://forums.plex.tv/t/cannot-fix-a-show-match/312444/10 "2018-10-02T23:39:07Z")

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I may have just fixed it. In all my experimenting I had a folder for TV on my drive that I pointed the library to. As I tried to fix the issue, I added the Breaking Bad folder directly to the library. Once I removed that and forced a rescan, ensuring I was viewing all TV Shows (and not seasons or episodes), the series showed up. There is a “Fix Match” (didn’t have to use it) at the series level.

For now, all seems fixed. This really should have “just worked” from the get-go, but at least I have my series/season/episode information correct at this point and am no longer staring at Pokemon, Ellen Degeneres and Game of Thrones, which were the bad matches.

@trumpy81: Appreciate all the suggestions.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 31, 2018, 11:39pm UTC](https://forums.plex.tv/t/cannot-fix-a-show-match/312444/11 "2018-12-31T23:39:15Z")

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