# Cannot get a code for TV viewing **URL:** \ **Category:** Plex Players\ **Tags:** samsung-smart-hub\ **Created:** [November 1, 2026, 2:25pm UTC](https://forums.plex.tv/t/cannot-get-a-code-for-tv-viewing/945420 "2026-11-01T14:25:41Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![shmool325](https://avatars.discourse-cdn.com/v4/letter/s/9de0a6/32.png) [@shmool325](https://forums.plex.tv/u/shmool325)\ **Post date:** [November 1, 2026, 2:25pm UTC](https://forums.plex.tv/t/cannot-get-a-code-for-tv-viewing/945420/1 "2026-11-01T14:25:41Z")
I have a Samsung smart tv and I had difficulty accessing server so I signed out. Now I can’t sign back in as the screen that shows the code shows no numbers ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [November 1, 2026, 2:39pm UTC](https://forums.plex.tv/t/cannot-get-a-code-for-tv-viewing/945420/2 "2026-11-01T14:39:27Z")
Your TV is too old. It cannot communicate with plex anymore. It has been running a very old app, that was made by a community developer. It is abandoned for several years by now. ---
**Author:** ![shmool325](https://avatars.discourse-cdn.com/v4/letter/s/9de0a6/32.png) [@shmool325](https://forums.plex.tv/u/shmool325)\ **Post date:** [November 1, 2026, 5:05pm UTC](https://forums.plex.tv/t/cannot-get-a-code-for-tv-viewing/945420/3 "2026-11-01T17:05:54Z")
Will getting a streaming stick solve the problem? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [November 1, 2026, 5:06pm UTC](https://forums.plex.tv/t/cannot-get-a-code-for-tv-viewing/945420/4 "2026-11-01T17:06:28Z")
As long as that streaming stick is able to run an offical Plex client, yes.