# Cannot link account with Alexa skill

**URL:** <https://forums.plex.tv/t/cannot-link-account-with-alexa-skill/730401>\
**Category:** General Discussions\
**Tags:** voice-control\
**Created:** [July 20, 2021, 11:25pm UTC](https://forums.plex.tv/t/cannot-link-account-with-alexa-skill/730401 "2021-07-20T23:25:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Venom-Bottle](https://avatars.discourse-cdn.com/v4/letter/v/d6d6ee/32.png) [@Venom-Bottle](https://forums.plex.tv/u/Venom-Bottle)\
**Post date:** [July 20, 2021, 11:25pm UTC](https://forums.plex.tv/t/cannot-link-account-with-alexa-skill/730401/1 "2021-07-20T23:25:29Z")

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Hi,

I’ve searched the forum but haven’t found anyone else reporting the same issue as me.

I got the Plex skill for Alexa and went to link my account. It opens a Plex webpage And just sits there, no prompt for authorisation comes up. I tried logging in on my normal browser first to see if that would help trigger it but no luck. Tried on iPhone and iPad to no avail. Anybody know a fix?

Thanks

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 18, 2021, 11:26pm UTC](https://forums.plex.tv/t/cannot-link-account-with-alexa-skill/730401/2 "2021-10-18T23:26:24Z")

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