# Cannot open a plugin in PMS **URL:** \ **Category:** General Discussions\ **Tags:** server-windows, plex-web\ **Created:** [August 4, 2019, 6:08pm UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775 "2019-08-04T18:08:37Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![agneev](https://avatars.discourse-cdn.com/v4/letter/a/ac8455/32.png) [@agneev](https://forums.plex.tv/u/agneev)\ **Post date:** [August 4, 2019, 6:08pm UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775/1 "2019-08-04T18:08:37Z")
Hi, I cannot click on the [trakt.tv](http://trakt.tv) plugin in the web UI ([app.plex.tv](http://app.plex.tv)), therefore cannot open it. ---
**Author:** ![NewPlaza](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/newplaza/32/128634_2.png) [@NewPlaza](https://forums.plex.tv/u/NewPlaza)\ **Post date:** [August 4, 2019, 6:11pm UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775/2 "2019-08-04T18:11:53Z")
Aren’t they getting rid of plugins? ---
**Author:** ![agneev](https://avatars.discourse-cdn.com/v4/letter/a/ac8455/32.png) [@agneev](https://forums.plex.tv/u/agneev)\ **Post date:** [August 4, 2019, 6:23pm UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775/3 "2019-08-04T18:23:04Z")
> [@NewPlaza](#): > > Aren’t they getting rid of plugins? AFAIK only the website directory. I can still access it using the mobile app, it’s just the website that appears to be problematic. ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [August 4, 2019, 6:24pm UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775/4 "2019-08-04T18:24:29Z")
See: [Plex Web](https://forums.plex.tv/t/plex-web/20528/283) ---
**Author:** ![agneev](https://avatars.discourse-cdn.com/v4/letter/a/ac8455/32.png) [@agneev](https://forums.plex.tv/u/agneev)\ **Post date:** [August 4, 2019, 6:26pm UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775/5 "2019-08-04T18:26:59Z")
> [@dane22](#): > > See: [Plex Web](https://forums.plex.tv/t/plex-web/20528/283) So how do I access trakt on the web then? Calling this a bad decision is an understatement. ---
**Author:** ![5stringdeath](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/5stringdeath/32/77864_2.png) [@5stringdeath](https://forums.plex.tv/u/5stringdeath)\ **Post date:** [August 4, 2019, 6:38pm UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775/6 "2019-08-04T18:38:55Z")
> [@agneev](#): > > Calling this a bad decision is an understatement. Announced almost a year ago; > [@Discontinuation of Plugins, Watch Later, Recommended, and Cloud Sync](https://forums.plex.tv/t/discontinuation-of-plugins-watch-later-recommended-and-cloud-sync/312312): > > This morning, in our latest blog post, we announced the retirement of Watch Later (and its cousin, Recommended, for recommending Watch Later and plugin items to friends) and Cloud Sync along with the gradual phase out of plugins. While the decisions to discontinue/phase these out were not made lightly, they were done as part of our efforts to re-focus development, streamline our work flows to keep strengthening our core product, and clean house on some resource-consuming features. We encourage y… ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [August 4, 2019, 6:52pm UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775/7 "2019-08-04T18:52:32Z")
> [@agneev](#): > > So how do I access trakt on the web then? Since plugins are dead, all I can suggest, is using WebHooks for Trakt See: [Plaxt 2 is live! Plugin-free alternative for scrobbling Plex plays to Trakt for Plex Pass subscribers and all their shared users!](https://forums.plex.tv/t/plaxt-2-is-live-plugin-free-alternative-for-scrobbling-plex-plays-to-trakt-for-plex-pass-subscribers-and-all-their-shared-users/348954) But as you’ll see in: [https://support.plex.tv/articles/115002267687-webhooks/](https://support.plex.tv/articles/115002267687-webhooks/) it req. a Plex Pass ---
**Author:** ![agneev](https://avatars.discourse-cdn.com/v4/letter/a/ac8455/32.png) [@agneev](https://forums.plex.tv/u/agneev)\ **Post date:** [August 5, 2019, 6:25am UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775/8 "2019-08-05T06:25:44Z")
> [@dane22](#): > > Since plugins are dead, all I can suggest, is using WebHooks for Trakt That doesn’t pull watched status, which is my primary use case. If Plex had such a sync service (with Plex Pass, of course), this wouldn’t be an issue. ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [August 5, 2019, 6:31am UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775/9 "2019-08-05T06:31:59Z")
Sorry, but not a Trakt user, but simply pointed towards an alternative ---
**Author:** ![agneev](https://avatars.discourse-cdn.com/v4/letter/a/ac8455/32.png) [@agneev](https://forums.plex.tv/u/agneev)\ **Post date:** [August 5, 2019, 6:35am UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775/10 "2019-08-05T06:35:19Z")
> [@dane22](#): > > Sorry, but not a Trakt user, but simply pointed towards an alternative If you could please forward this as a feature request, that will be appreciated. > [@agneev](#): > > If Plex had such a sync service (with Plex Pass, of course) ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [August 5, 2019, 6:48am UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775/11 "2019-08-05T06:48:45Z")
> [@agneev](#): > > If you could please forward this as a feature request, that will be appreciated. Plugin’s are not coming back, but if you ask for Trakt integration, then search here: [https://forums.plex.tv/c/general/feature-suggestions](https://forums.plex.tv/c/general/feature-suggestions) And if not found, create a thread there, and remember to vote for it as well ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 3, 2019, 6:48am UTC](https://forums.plex.tv/t/cannot-open-a-plugin-in-pms/441775/12 "2019-11-03T06:48:50Z")
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