# Cannot open a port now
**URL:** https://forums.plex.tv/t/cannot-open-a-port-now/852649
**Category:** Remote Access
**Tags:** server-windows
**Created:** [September 6, 2023, 12:17am UTC](https://forums.plex.tv/t/cannot-open-a-port-now/852649 "2023-09-06T00:17:43Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@shane\_m\_foley1984\_gmail\_com](https://forums.plex.tv/u/shane_m_foley1984_gmail_com)
#### Post date: [September 6, 2023, 12:17am UTC](https://forums.plex.tv/t/cannot-open-a-port-now/852649/1 "2023-09-06T00:17:43Z")
Server Version#:latest.
Player Version#:
I changed from fiber to house but now i cant open a port to save my life. ISP says all ports are not blocked and i even have a static ip through them but it still says it cannot connect. please someone help
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [September 7, 2023, 10:35am UTC](https://forums.plex.tv/t/cannot-open-a-port-now/852649/2 "2023-09-07T10:35:39Z")
You’ll probably need to provide some more input…
Can you create a port forward in the router configuration or did you already create one and simply cannot see/access it from outside your home network?
Is that static IP you got from them a publicly routable IPv4 address?
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [December 6, 2023, 10:35am UTC](https://forums.plex.tv/t/cannot-open-a-port-now/852649/3 "2023-12-06T10:35:41Z")
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