# Cannot re-add user, get username/password invalid

**URL:** <https://forums.plex.tv/t/cannot-re-add-user-get-username-password-invalid/812477>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [September 26, 2022, 1:53pm UTC](https://forums.plex.tv/t/cannot-re-add-user-get-username-password-invalid/812477 "2022-09-26T13:53:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Pfaffs](https://avatars.discourse-cdn.com/v4/letter/p/ac91a4/32.png) [@Pfaffs](https://forums.plex.tv/u/Pfaffs)\
**Post date:** [September 26, 2022, 1:53pm UTC](https://forums.plex.tv/t/cannot-re-add-user-get-username-password-invalid/812477/1 "2022-09-26T13:53:29Z")

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Server Version#:1.28.2.6151  
Player Version#:N/A  
 No clue where logs are

I deleted a user and want to re-add them, whne I try to give them access through invite user I just get “invalid username/password”?

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**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [September 26, 2022, 1:58pm UTC](https://forums.plex.tv/t/cannot-re-add-user-get-username-password-invalid/812477/2 "2022-09-26T13:58:01Z")

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Does your friend show up here: [https://app.plex.tv/desktop/#!/friends](https://app.plex.tv/desktop/#!/friends)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 25, 2022, 1:58pm UTC](https://forums.plex.tv/t/cannot-re-add-user-get-username-password-invalid/812477/3 "2022-12-25T13:58:06Z")

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