# Cannot see my media **URL:** \ **Category:** Plex Media Server\ **Tags:** player-windows\ **Created:** [August 4, 2021, 3:18am UTC](https://forums.plex.tv/t/cannot-see-my-media/733796 "2021-08-04T03:18:01Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![hmgst\_yahoo\_com](https://avatars.discourse-cdn.com/v4/letter/h/90ced4/32.png) [@hmgst\_yahoo\_com](https://forums.plex.tv/u/hmgst_yahoo_com)\ **Post date:** [August 4, 2021, 3:18am UTC](https://forums.plex.tv/t/cannot-see-my-media/733796/1 "2021-08-04T03:18:01Z")
Server Version#:1.23.6.4881-e2e58f321-x86 Player Version#: I have a plex media server, and for some reason I lost my ability to see my media. It’s like I’ve logged off. I no longer have the More button for my media. I see my account. Also when I choose setting all I see is plex web ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [August 4, 2021, 3:24am UTC](https://forums.plex.tv/t/cannot-see-my-media/733796/2 "2021-08-04T03:24:11Z")
You have no server associated with this account. Do you have more than one account? ---
**Author:** ![deadeyeus2](https://avatars.discourse-cdn.com/v4/letter/d/7feea3/32.png) [@deadeyeus2](https://forums.plex.tv/u/deadeyeus2)\ **Post date:** [August 4, 2021, 12:22pm UTC](https://forums.plex.tv/t/cannot-see-my-media/733796/3 "2021-08-04T12:22:28Z")
Yes I do. On the top right hand side I see my account and all my information. It’s like I signed out on that computer. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 2, 2021, 12:22pm UTC](https://forums.plex.tv/t/cannot-see-my-media/733796/4 "2021-11-02T12:22:53Z")
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