# Cannot see server even if I connect locally **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux, server-docker\ **Created:** [October 10, 2020, 8:28pm UTC](https://forums.plex.tv/t/cannot-see-server-even-if-i-connect-locally/641806 "2020-10-10T20:28:39Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![robert.spoden\_gmail.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/robert.spoden_gmail.com/32/209959_2.png) [@robert.spoden\_gmail.com](https://forums.plex.tv/u/robert.spoden_gmail.com)\ **Post date:** [October 10, 2020, 8:28pm UTC](https://forums.plex.tv/t/cannot-see-server-even-if-i-connect-locally/641806/1 "2020-10-10T20:28:40Z")
I’ve been running the official docker image and things have worked great until today. I tried to log in remotely and could not see my server. I tried to log in locally, by connecting to 127.0.0.1:32400/web and I still cannot see the server. I see an option to add media, but it directs me to the page on plex.tv where I can download a server, yet I thought I connected to the server! There are no server options when I connect locally. Once I am asked to log in and supply my credentials, I am directed to Plex Web. I figured my database got hosed, so I relocated the files so that the docker image would start with a fresh database, and I’m still getting the same result. Maddening. I have plexpass, and this should be the latest version of PMS because if I understand correctly the official docker image auto-updates itself when restarted. Any guidance here would be greatly appreciated. I’ve tried searching for a similar issue, and can’t find anything. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [October 10, 2020, 9:24pm UTC](https://forums.plex.tv/t/cannot-see-server-even-if-i-connect-locally/641806/2 "2020-10-10T21:24:03Z")
Doesn’t sound so much like your server got “hosed” but like you might have been using it with a different account?! Can you find the related files mentioned in your Plex setup and clear the necessary information described in the below support article to get back access? > **[Why am I locked out of Server Settings and how do I get in? | Plex Support](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)** > > In some rare situations, you may find yourself “locked out” from being able to access your Plex Media Server and... ---
**Author:** ![robert.spoden\_gmail.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/robert.spoden_gmail.com/32/209959_2.png) [@robert.spoden\_gmail.com](https://forums.plex.tv/u/robert.spoden_gmail.com)\ **Post date:** [October 11, 2020, 4:09am UTC](https://forums.plex.tv/t/cannot-see-server-even-if-i-connect-locally/641806/3 "2020-10-11T04:09:16Z")
Thank you for your response. I’ve tried to follow the instructions as outlined in the article but no dice. I found the XML file and deleted the offending key pairs, but I get the same result: when I log into the localhost, I don’t even see the Plex server at all - I just see Plex web. Even when I point my docker Plex library directory to an empty directory I get the same result. In order to eliminate the possibility of this being a networking issue, I downloaded the MacOS version of Plex server to run on my workstation, and when I tried that, a server was detected. Whenever I try to access localhost on my docker instance, I get asked to sign in and then I am directed to Plex web without any sign of the server. I’ve tried restarting the docker service to see if that fixes it, but I get the same result, yet the Plex server on my mac workstation is able to see a server without any issue. This is perPlexing. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 9, 2021, 4:09am UTC](https://forums.plex.tv/t/cannot-see-server-even-if-i-connect-locally/641806/4 "2021-01-09T04:09:27Z")
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