# Cannot switch audio on LG plex app
**URL:** https://forums.plex.tv/t/cannot-switch-audio-on-lg-plex-app/801545
**Category:** Plex Players
**Tags:** server-synology, smart-tv, lg-webos
**Created:** [July 21, 2022, 1:53pm UTC](https://forums.plex.tv/t/cannot-switch-audio-on-lg-plex-app/801545 "2022-07-21T13:53:49Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@thejonesboy](https://forums.plex.tv/u/thejonesboy)
#### Post date: [July 21, 2022, 1:53pm UTC](https://forums.plex.tv/t/cannot-switch-audio-on-lg-plex-app/801545/1 "2022-07-21T13:53:49Z")
Server Version#:4.86.1
Player Version#:
I have a synology DS218 and since I installed the latest plex update on my LG G1 TV I cannot switch audio tracks on certain films. The only audio I get is descriptive audio ,regardless of which source I select on the TV.
I even re ripped one of my blu rays and re installed it into the NAS but this made no difference and the problem remains.
Is there a fix or another update coming to resolve this
thanks
Jim
---
### Author:  [@justinwong554](https://forums.plex.tv/u/justinwong554)
#### Post date: [August 17, 2022, 2:42am UTC](https://forums.plex.tv/t/cannot-switch-audio-on-lg-plex-app/801545/2 "2022-08-17T02:42:06Z")
> [@thejonesboy](#):
>
> ve a synology DS218 and since I installed the latest plex update on my LG G1 TV I cannot switch audio tracks on certain films. The only audio I get is descriptive audio ,regardless of which source I select on the TV.
I have the exact same problem, plex on my tv (vizio V505-J09) just won’t play dts-hd ma7.1 and dolby truehd,everything was fine before my tv’s firmware update.
---
### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [August 17, 2022, 2:47am UTC](https://forums.plex.tv/t/cannot-switch-audio-on-lg-plex-app/801545/3 "2022-08-17T02:47:15Z")
Can you get logs from the tv app. (you can message them to me) [Logging for Smart TV App | Plex Support](https://support.plex.tv/articles/216955788-logging-for-smart-tvs-tivo/)
---
### Author:  [@JimmahSky](https://forums.plex.tv/u/JimmahSky)
#### Post date: [September 26, 2022, 3:24am UTC](https://forums.plex.tv/t/cannot-switch-audio-on-lg-plex-app/801545/4 "2022-09-26T03:24:10Z")
I can confirm the same issue when playing back on my LG C2. Audio is fine playing back in browser, mobile app, and on Chromecast with Google TV.
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [December 25, 2022, 3:24am UTC](https://forums.plex.tv/t/cannot-switch-audio-on-lg-plex-app/801545/5 "2022-12-25T03:24:49Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.