# Cannot use remote access without secure connections being disabled

**URL:** https://forums.plex.tv/t/cannot-use-remote-access-without-secure-connections-being-disabled/372525
**Category:** General Discussions
**Created:** [February 7, 2019, 5:13am UTC](https://forums.plex.tv/t/cannot-use-remote-access-without-secure-connections-being-disabled/372525 "2019-02-07T05:13:52Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![artless\_knave](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@artless\_knave](https://forums.plex.tv/u/artless_knave)
#### Post date: [February 7, 2019, 5:13am UTC](https://forums.plex.tv/t/cannot-use-remote-access-without-secure-connections-being-disabled/372525/1 "2019-02-07T05:13:52Z")

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dont work with prefered,

“Unable to connect to “plex” securely.”

why is trying to connect securely, failing, and then _stopping there_. unsecured is supposed to be allowed, and yet fails.

it should be using either, and yet uses neither.

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### Author: ![Busaman\_VA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/busaman_va/32/108534_2.png) [@Busaman\_VA](https://forums.plex.tv/u/Busaman_VA)
#### Post date: [February 7, 2019, 6:47am UTC](https://forums.plex.tv/t/cannot-use-remote-access-without-secure-connections-being-disabled/372525/2 "2019-02-07T06:47:09Z")

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Where is the PLEX server running? Is the device that has the server running have a static IP address and have port forwarding set to it?

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### Author: ![artless\_knave](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@artless\_knave](https://forums.plex.tv/u/artless_knave)
#### Post date: [February 7, 2019, 7:08am UTC](https://forums.plex.tv/t/cannot-use-remote-access-without-secure-connections-being-disabled/372525/3 "2019-02-07T07:08:36Z")

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freenas jail.  
currently dhcp.  
port forwarding is not set.  
seems irrelevant when it works fine as long as secure connections are disabled.

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### Author: ![fleinbach](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/fleinbach/32/7251_2.png) [@fleinbach](https://forums.plex.tv/u/fleinbach)
#### Post date: [March 19, 2019, 2:06pm UTC](https://forums.plex.tv/t/cannot-use-remote-access-without-secure-connections-being-disabled/372525/4 "2019-03-19T14:06:19Z")

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I have been having the same issue and have been searching for days but still no answer.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [June 17, 2019, 2:06pm UTC](https://forums.plex.tv/t/cannot-use-remote-access-without-secure-connections-being-disabled/372525/5 "2019-06-17T14:06:20Z")

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