# Cannot view movie - (erroneous) ad blocker error
**URL:** https://forums.plex.tv/t/cannot-view-movie-erroneous-ad-blocker-error/919686
**Category:** General Discussions
**Created:** [May 22, 2025, 10:49pm UTC](https://forums.plex.tv/t/cannot-view-movie-erroneous-ad-blocker-error/919686 "2025-05-22T22:49:39Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@bill5900](https://forums.plex.tv/u/bill5900)
#### Post date: [May 22, 2025, 10:49pm UTC](https://forums.plex.tv/t/cannot-view-movie-erroneous-ad-blocker-error/919686/1 "2025-05-22T22:49:39Z")
Hello, I get a “turn off your ad blockers” error…but they ARE turned off. ? Appreciate any help.
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [May 23, 2025, 4:45am UTC](https://forums.plex.tv/t/cannot-view-movie-erroneous-ad-blocker-error/919686/2 "2025-05-23T04:45:36Z")
Which web browser?
Are you using any kind of “internet filter” for the whole home network, either as part of your router, or as a separate device (e.g. Pi.hole)?
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### Author:  [@bill5900](https://forums.plex.tv/u/bill5900)
#### Post date: [May 23, 2025, 3:22pm UTC](https://forums.plex.tv/t/cannot-view-movie-erroneous-ad-blocker-error/919686/3 "2025-05-23T15:22:17Z")
Thanks for the reply. Using Brave. Not using any other filter or blocker of any kind…
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [May 23, 2025, 3:49pm UTC](https://forums.plex.tv/t/cannot-view-movie-erroneous-ad-blocker-error/919686/4 "2025-05-23T15:49:32Z")
> [@bill5900](#):
>
> Using Brave.
Brave’s purpose is to block by default. You may need to allow certain things for watch.plex.tv in its settings.
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### Author:  [@bill5900](https://forums.plex.tv/u/bill5900)
#### Post date: [May 23, 2025, 4:31pm UTC](https://forums.plex.tv/t/cannot-view-movie-erroneous-ad-blocker-error/919686/5 "2025-05-23T16:31:10Z")
Thanks, but as I said initially, I did that. I turned them off for this site, but still get the error message.
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [May 23, 2025, 5:06pm UTC](https://forums.plex.tv/t/cannot-view-movie-erroneous-ad-blocker-error/919686/6 "2025-05-23T17:06:15Z")
Try with a standard browser (Chrome, Firefox etc., without any blocking add-ins). If that works, the culprit must be Brave.
Depending on the content you are trying to watch, you might also require a HDCP-capable playback chain. Not all browsers, graphics adapters, monitors do provide that functionality.
Some more details here: [Help - The Criterion Channel - The Criterion Channel](https://www.criterionchannel.com/help/articles/drm-and-hdcp)
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### Author:  [@bill5900](https://forums.plex.tv/u/bill5900)
#### Post date: [May 23, 2025, 11:11pm UTC](https://forums.plex.tv/t/cannot-view-movie-erroneous-ad-blocker-error/919686/7 "2025-05-23T23:11:59Z")
Good grief. I can’t believe I didn’t try another browser, pardon that. Sure enough, I tried Edge and it worked. Not sure what’s going on with Brave but thank you for your help!
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [August 21, 2025, 11:12pm UTC](https://forums.plex.tv/t/cannot-view-movie-erroneous-ad-blocker-error/919686/8 "2025-08-21T23:12:11Z")
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