# Can't access both servers Windows 10

**URL:** https://forums.plex.tv/t/cant-access-both-servers-windows-10/758366
**Category:** Plex Media Server
**Tags:** server-windows, samsung-tizen
**Created:** [November 17, 2021, 3:31pm UTC](https://forums.plex.tv/t/cant-access-both-servers-windows-10/758366 "2021-11-17T15:31:04Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![zmlick](https://avatars.discourse-cdn.com/v4/letter/z/49beb7/32.png) [@zmlick](https://forums.plex.tv/u/zmlick)
#### Post date: [November 17, 2021, 3:31pm UTC](https://forums.plex.tv/t/cant-access-both-servers-windows-10/758366/1 "2021-11-17T15:31:04Z")

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Server Version#:4.63.0  
Player Version

I have two Windows 10 machines running PMS. Until recently, I was able to access both servers on my Samsung TV. Now what seems like randomly, I can only see one server at a time with no way to switch to the other. I am unable to access the content I want to watch on the other server.

I do seem to be able to access both on my Apple TV. The machines are both on the same network and can see each other on the network. I have tried all the settings I know to resolve. Since it seems to be random, I can’t say what causes the switch.

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### Author: ![Blkbyrd](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/blkbyrd/32/251758_2.png) [@Blkbyrd](https://forums.plex.tv/u/Blkbyrd)
#### Post date: [November 17, 2021, 8:59pm UTC](https://forums.plex.tv/t/cant-access-both-servers-windows-10/758366/2 "2021-11-17T20:59:02Z")

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I wonder if it is related to this —\> [Important information about Plex for smart TVs after September 30, 2021 - Announcements - Plex Forum](https://forums.plex.tv/t/important-information-about-plex-for-smart-tvs-after-september-30-2021/746506)

Check the version of your TV and see if falls into the affected list. If it does, may be time to buy a streaming device for that TV like another Apple TV or new Chromecast or something.

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### Author: ![zmlick](https://avatars.discourse-cdn.com/v4/letter/z/49beb7/32.png) [@zmlick](https://forums.plex.tv/u/zmlick)
#### Post date: [November 17, 2021, 10:12pm UTC](https://forums.plex.tv/t/cant-access-both-servers-windows-10/758366/3 "2021-11-17T22:12:35Z")

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Thanks for the reply. I will check it out. I failed to note that although the one computer PMS shows the other one’s PMS, it says it is unavailable and retry connection does not work. I can transfer files over the network between both computers in Windows. Only PMS fails to connect.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [February 15, 2022, 10:13pm UTC](https://forums.plex.tv/t/cant-access-both-servers-windows-10/758366/4 "2022-02-15T22:13:13Z")

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