# Cant access manage library access **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [June 23, 2026, 6:28am UTC](https://forums.plex.tv/t/cant-access-manage-library-access/939924 "2026-06-23T06:28:30Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![borochris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/borochris/32/81876_2.png) [@borochris](https://forums.plex.tv/u/borochris)\ **Post date:** [June 23, 2026, 6:28am UTC](https://forums.plex.tv/t/cant-access-manage-library-access/939924/1 "2026-06-23T06:28:30Z")
Server Version#:1.43.1.10611 Player Version#:4.159 Getting error “unable to make a request to a relative path without server uri or baseurl” when trying to go into settings/Manage Library Access. This after a complaint from a user that they can’t access my libraries ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [June 23, 2026, 6:43am UTC](https://forums.plex.tv/t/cant-access-manage-library-access/939924/2 "2026-06-23T06:43:04Z")
> [@borochris](#): > > This after a complaint from a user that they can’t access my libraries > [@borochris](#): > > Server Version#:1.43.1.10611 All shares of the server with that software version have been deleted almost 1.5 months ago. I have triggered the generation of a new certificate for the other server. Please try stopping and restarting that one. ---
**Author:** ![borochris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/borochris/32/81876_2.png) [@borochris](https://forums.plex.tv/u/borochris)\ **Post date:** [June 23, 2026, 6:46am UTC](https://forums.plex.tv/t/cant-access-manage-library-access/939924/3 "2026-06-23T06:46:02Z")
That must have happened because I had to move to a new PC with a copy of the hard disk. I didn’t expect the shares to be deleted. Its those shares I want to re-enable ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [June 23, 2026, 6:50am UTC](https://forums.plex.tv/t/cant-access-manage-library-access/939924/4 "2026-06-23T06:50:29Z")
I’ve also triggered a new cert for the other server. Please stop and restart it now. Verify that the new Windows installation has full read/write access to the path on the old hard drive which houses the [plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/). ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [June 23, 2026, 6:54am UTC](https://forums.plex.tv/t/cant-access-manage-library-access/939924/5 "2026-06-23T06:54:24Z")
You will have to re-invite those users. I cannot restore the old shares for you. Ensure you are using the [hosted web app](https://app.plex.tv/) with a standard browser without browser add-ins. ---
**Author:** ![borochris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/borochris/32/81876_2.png) [@borochris](https://forums.plex.tv/u/borochris)\ **Post date:** [June 23, 2026, 7:11am UTC](https://forums.plex.tv/t/cant-access-manage-library-access/939924/6 "2026-06-23T07:11:25Z")
Just restarted server/plex still getting same error ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [June 23, 2026, 7:11am UTC](https://forums.plex.tv/t/cant-access-manage-library-access/939924/7 "2026-06-23T07:11:58Z")
Please perform a Switch User back and forth in your web app. (if you have managed users, that is. Otherwise refresh the web app, or in the worst case, sign out the browser and back in.) ---
**Author:** ![borochris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/borochris/32/81876_2.png) [@borochris](https://forums.plex.tv/u/borochris)\ **Post date:** [June 23, 2026, 7:15am UTC](https://forums.plex.tv/t/cant-access-manage-library-access/939924/8 "2026-06-23T07:15:28Z")
I don’t have any managed users. Everything else is working on the plex, including remote access. I have been using the new box for over a month now I have tried this on the local plex management screen as well with the same result ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [June 23, 2026, 7:16am UTC](https://forums.plex.tv/t/cant-access-manage-library-access/939924/9 "2026-06-23T07:16:33Z")
Then I’m afraid I have no idea how to help you further. You will have to contact [https://www.plex.tv/contact/?option=billing-issues#p-contact](https://www.plex.tv/contact/?option=billing-issues#p-contact) ---
**Author:** ![borochris](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/borochris/32/81876_2.png) [@borochris](https://forums.plex.tv/u/borochris)\ **Post date:** [June 24, 2026, 7:18am UTC](https://forums.plex.tv/t/cant-access-manage-library-access/939924/10 "2026-06-24T07:18:25Z")
It looks like the cert updates just took a while to come trough.all ok now