# Can't access Plex remotely via Smart TVs

**URL:** https://forums.plex.tv/t/cant-access-plex-remotely-via-smart-tvs/748581
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [October 5, 2021, 3:58pm UTC](https://forums.plex.tv/t/cant-access-plex-remotely-via-smart-tvs/748581 "2021-10-05T15:58:57Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![SERVIDOR05](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@SERVIDOR05](https://forums.plex.tv/u/SERVIDOR05)
#### Post date: [October 5, 2021, 3:58pm UTC](https://forums.plex.tv/t/cant-access-plex-remotely-via-smart-tvs/748581/1 "2021-10-05T15:58:57Z")

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Server Version#: 4.66.1

Can you help me? I can remotely access my server via Notebooks, Androids, but not throught  
Smart TVs like Samsung Tizen, LG and such.

I recently installed Chrome Remote Desktop and use it with all my home computers, including the Plex Server. I do make port fowarding using the router of my ISP provider and it worked before Chrome Remote.

Can someone help me to find the problem?

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [October 5, 2021, 4:15pm UTC](https://forums.plex.tv/t/cant-access-plex-remotely-via-smart-tvs/748581/2 "2021-10-05T16:15:56Z")

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If you can connect from some clients, that implies the remote access is working. However there’s been some recent announcement regarding the support for some older smart tv platforms for which the vendors no longer provide updates.

Can you double-check what versions of those Smart TV platforms you’re using?

> [@Important information about Plex for smart TVs after September 30, 2021](https://forums.plex.tv/t/important-information-about-plex-for-smart-tvs-after-september-30-2021/746506):
>
> UPDATE: It appears that all Tizen-based Samsung sets are likely affected by the cert change and will thus need the app and server configured to allow insecure connections. On September 30, 2021, some older smart TVs (some Samsung, LG, Vizio, Hisense, and other unsupported TV platforms) will no longer be able to use secure connections to communicate with Plex Media Servers. These devices are no longer supported by their manufacturers, and won’t be receiving an update needed to continue making se…

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [January 3, 2022, 4:16pm UTC](https://forums.plex.tv/t/cant-access-plex-remotely-via-smart-tvs/748581/3 "2022-01-03T16:16:41Z")

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