# Can't Access Plex Server from Sony TV

**URL:** <https://forums.plex.tv/t/cant-access-plex-server-from-sony-tv/842174>\
**Category:** Plex Players\
**Tags:** android-tv\
**Created:** [May 24, 2023, 11:44pm UTC](https://forums.plex.tv/t/cant-access-plex-server-from-sony-tv/842174 "2023-05-24T23:44:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![billqs](https://avatars.discourse-cdn.com/v4/letter/b/c5a1d2/32.png) [@billqs](https://forums.plex.tv/u/billqs)\
**Post date:** [May 24, 2023, 11:44pm UTC](https://forums.plex.tv/t/cant-access-plex-server-from-sony-tv/842174/1 "2023-05-24T23:44:45Z")

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Server Version#: 1.32.2.7100  
Player Version#:9.23.0.1746 (80d0211)  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>  
I am completely unable to get access to my Plex server on my Plex app on the Sony TV. All other devices can see the server except for the TV. I have signed in and out several times from the Plex app, and used the [plex.tv/link](http://plex.tv/link) code repeatedly but it won’t load my local server.

I have cleared the cache and storage, I have uninstalled and reinstalled the Plex android App. I have stopped and restarted the Plex Media Server which is on a Windows 10 machine. I have turned off VPN. I’m hoping someone can help!

Thanks!

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<div class="post-metadata">

**Author:** ![billqs](https://avatars.discourse-cdn.com/v4/letter/b/c5a1d2/32.png) [@billqs](https://forums.plex.tv/u/billqs)\
**Post date:** [May 25, 2023, 3:47am UTC](https://forums.plex.tv/t/cant-access-plex-server-from-sony-tv/842174/2 "2023-05-25T03:47:14Z")

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It turns out Plex set up an extra account for my Gmail login that had a different email address. I resolved it in only 7 hours!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 23, 2023, 3:47am UTC](https://forums.plex.tv/t/cant-access-plex-server-from-sony-tv/842174/3 "2023-08-23T03:47:25Z")

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