# Can't access Plex server from web app

**URL:** <https://forums.plex.tv/t/cant-access-plex-server-from-web-app/851483>\
**Category:** General Discussions\
**Tags:** server-linux, plex-web\
**Created:** [August 25, 2023, 6:17am UTC](https://forums.plex.tv/t/cant-access-plex-server-from-web-app/851483 "2023-08-25T06:17:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![aethergnos](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@aethergnos](https://forums.plex.tv/u/aethergnos)\
**Post date:** [August 25, 2023, 6:17am UTC](https://forums.plex.tv/t/cant-access-plex-server-from-web-app/851483/1 "2023-08-25T06:17:41Z")

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Just rebuilt my server and I’m finishing up setting things up when I noticed I can’t access my server from app.plex.tv/desktop. It’s giving me `app.plex.tv is unable to connect to "my-server" securely`. I have no issues accessing it from the local instance and I even checked if I could access it from Plex HTPC and that worked too.

I’ve tried toggling the settings for insecure connections in Settings \> Network \> Secure connections from Preferred to Required and back again, but that didn’t do anything. I’m not connected to a VPN, although I did try that and that didn’t seem to work. Tried Firefox and Chrome and neither work. Any ideas?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 23, 2023, 6:18am UTC](https://forums.plex.tv/t/cant-access-plex-server-from-web-app/851483/2 "2023-11-23T06:18:20Z")

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