# Can't Cast In New App **URL:** \ **Category:** Plex Players\ **Tags:** android-mobile\ **Created:** [April 28, 2025, 2:22am UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138 "2025-04-28T02:22:09Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![matthew\_tedford](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/matthew_tedford/32/132873_2.png) [@matthew\_tedford](https://forums.plex.tv/u/matthew_tedford)\ **Post date:** [April 28, 2025, 2:22am UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/1 "2025-04-28T02:22:09Z")
Ever since updating I can no longer see any of my devices to cast to. Effects both my Pixel and Chromebook. I have to use the web app which sees everything without issue. May 11th 2025 update: I am now able to see my devices by adding an exception for [config.claspws.tv](http://config.claspws.tv) in my Adguard. Though when I stream I don’t have full audio (no voices). Works perfectly fine when streaming from web app. ---
**Author:** ![hedbert](https://avatars.discourse-cdn.com/v4/letter/h/da6949/32.png) [@hedbert](https://forums.plex.tv/u/hedbert)\ **Post date:** [April 28, 2025, 9:33pm UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/2 "2025-04-28T21:33:08Z")
I am having the same issue! ---
**Author:** ![thatoneemail\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thatoneemail_gmail_com/32/113095_2.png) [@thatoneemail\_gmail\_com](https://forums.plex.tv/u/thatoneemail_gmail_com)\ **Post date:** [April 29, 2025, 10:49pm UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/3 "2025-04-29T22:49:53Z")
Same, even after allowing config.claspws.tv through my dns blocker. ---
**Author:** ![apennismightier](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@apennismightier](https://forums.plex.tv/u/apennismightier)\ **Post date:** [April 29, 2025, 10:55pm UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/4 "2025-04-29T22:55:00Z")
Plenty of other threads about this that are seemingly going unaddressed by the Plex team. > [@New Plex App Does Not Cast When Shuffling](https://forums.plex.tv/t/new-plex-app-does-not-cast-when-shuffling/915410): > > Today I woke up to Plex looking completely different. Wonderful. I’m sure plenty of us hate how un-intuitive it is… anyway… When I cast to a Google device, the screen will just say “PLEX” and not change with whatever I have selected on my phone/tablet/PC like it used to. While connected, if I choose to shuffle a show, the show plays on my local device, and not on the device I’m casting to, despite being connected. If I do this in the opposite order and choose to play the file on my phone/tablet… > [@Media doesn't play on Chromecast Device when selecting "shuffle playlist"](https://forums.plex.tv/t/media-doesnt-play-on-chromecast-device-when-selecting-shuffle-playlist/913595): > > On the 2025.13.0 android version of the Plex app, when I connect to a Chromecast device and choosing “Shuffle Playlist”, it will play on my phone and not the Chromecast connected device (Google Home Hub, if that helps). Individual titles will cast without issue, and I tried a few different playlists and got the same result. If this is a known bug or feature that hasn’t been implemented yet, my apologies. ---
**Author:** ![matthew\_tedford](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/matthew_tedford/32/132873_2.png) [@matthew\_tedford](https://forums.plex.tv/u/matthew_tedford)\ **Post date:** [April 29, 2025, 11:10pm UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/5 "2025-04-29T23:10:10Z")
I’m aware. ---
**Author:** ![lafreniere.luc](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lafreniere.luc/32/214705_2.png) [@lafreniere.luc](https://forums.plex.tv/u/lafreniere.luc)\ **Post date:** [April 30, 2025, 12:33am UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/6 "2025-04-30T00:33:35Z")
Just got the update. I can no longer cast from my Pixel 9 Pro Fold to my 2018 Vizio tv with cast integrated. It will put the Plex logo on the screen and that’s it. When I go to play the video, nothing happens. I also realized there’s no cast icon once you start to play the video like the old app. Now you have to cast before you start the video only. Ugh. Is there a way to revert back? My tv integrated Plex app sucks because it’s so slow. That’s why I cast. ---
**Author:** ![hedbert](https://avatars.discourse-cdn.com/v4/letter/h/da6949/32.png) [@hedbert](https://forums.plex.tv/u/hedbert)\ **Post date:** [April 30, 2025, 2:17am UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/7 "2025-04-30T02:17:43Z")
So I had to add the exception to BOTH my Pihole and my Unifi Firewall. Then it worked! ---
**Author:** ![CanadianLuke](https://avatars.discourse-cdn.com/v4/letter/c/977dab/32.png) [@CanadianLuke](https://forums.plex.tv/u/CanadianLuke)\ **Post date:** [April 30, 2025, 8:00pm UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/8 "2025-04-30T20:00:57Z")
I started [this thread](https://forums.plex.tv/t/chromecast-broken-not-the-march-2025-google-issue/911569/) about the issue, but could not get it working. I changed the DNS server on my Plex to 8.8.8.8 to bypass any sort of PiHole blocking, but it still won’t work. I added the exception to my PiHole just in case, but still doesn’t work even when bypassed. Was there anything else you did to make it work? ---
**Author:** ![mortenfirst](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@mortenfirst](https://forums.plex.tv/u/mortenfirst)\ **Post date:** [April 30, 2025, 8:41pm UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/9 "2025-04-30T20:41:59Z")
+1 - not working ---
**Author:** ![sem1845](https://avatars.discourse-cdn.com/v4/letter/s/bc79bd/32.png) [@sem1845](https://forums.plex.tv/u/sem1845)\ **Post date:** [May 2, 2025, 4:03pm UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/10 "2025-05-02T16:03:25Z")
Same issue here. Good thing I have jellyfin as a backup ---
**Author:** ![arrowsama](https://avatars.discourse-cdn.com/v4/letter/a/8baadc/32.png) [@arrowsama](https://forums.plex.tv/u/arrowsama)\ **Post date:** [May 4, 2025, 7:10pm UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/11 "2025-05-04T19:10:20Z")
same issue here, whitelisted the domain in both pihole and unifi but casting has been broken for weeks. I’m watching jellyfin install right now as casting is 99% of how I use plex ---
**Author:** ![Deceivious](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@Deceivious](https://forums.plex.tv/u/Deceivious)\ **Post date:** [May 5, 2025, 12:08am UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/12 "2025-05-05T00:08:10Z")
Responding to keep this thread alive. I also can’t cast from Android to Chromecast. When the hell will this be fixed? ---
**Author:** ![MrGibs](https://avatars.discourse-cdn.com/v4/letter/m/4491bb/32.png) [@MrGibs](https://forums.plex.tv/u/MrGibs)\ **Post date:** [May 5, 2025, 4:18am UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/13 "2025-05-05T04:18:18Z")
Can confirm. With the new app, when I tap the button nothing happens. On iPad & iPhone. ---
**Author:** ![norwegiandud](https://avatars.discourse-cdn.com/v4/letter/n/8edcca/32.png) [@norwegiandud](https://forums.plex.tv/u/norwegiandud)\ **Post date:** [May 5, 2025, 11:18am UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/14 "2025-05-05T11:18:56Z")
Same issue here, with the new app, nothing happens when I tap the button. I use an Phone ---
**Author:** ![only1battman](https://avatars.discourse-cdn.com/v4/letter/o/f6c823/32.png) [@only1battman](https://forums.plex.tv/u/only1battman)\ **Post date:** [May 5, 2025, 1:34pm UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/15 "2025-05-05T13:34:44Z")
Could you provide some more information on how you were able to? I added the exception to my Unifi firewall, but I dont run Pihole. What app version do you have and what exceptions did you add? You appear to be the only one who has gotten it working. ---
**Author:** ![malbers314](https://avatars.discourse-cdn.com/v4/letter/m/9d8465/32.png) [@malbers314](https://forums.plex.tv/u/malbers314)\ **Post date:** [May 6, 2025, 2:56pm UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/16 "2025-05-06T14:56:02Z")
I confirm that casting from Android does not work on the new app. Please fix Plex. I am a Plex Pass owner. ---
**Author:** ![CanadianLuke](https://avatars.discourse-cdn.com/v4/letter/c/977dab/32.png) [@CanadianLuke](https://forums.plex.tv/u/CanadianLuke)\ **Post date:** [May 6, 2025, 6:54pm UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/17 "2025-05-06T18:54:26Z")
All but 2 of the people in this thread are Plex Pass holders 😉 ---
**Author:** ![hedbert](https://avatars.discourse-cdn.com/v4/letter/h/da6949/32.png) [@hedbert](https://forums.plex.tv/u/hedbert)\ **Post date:** [May 7, 2025, 12:42am UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/18 "2025-05-07T00:42:02Z")
In Unifi I went to insights and found config.claspws.tv being blocked, so I clicked to allow it. After I did this and added it to my Pihole I am able to cast just fine. I found it was being blocked from my phone as a device not my chromecast. I hope this helps! ---
**Author:** ![yimwaitsun](https://avatars.discourse-cdn.com/v4/letter/y/e19b73/32.png) [@yimwaitsun](https://forums.plex.tv/u/yimwaitsun)\ **Post date:** [May 7, 2025, 5:49am UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/19 "2025-05-07T05:49:54Z")
Good afternoon, I am a Plex Pass holder too. Casting also does not work for me after the new Android app update. The downloading of “Next X unwatched episodes” also does not work. I’m currently back on 10.26.0.2578 ---
**Author:** ![johnny5rlx](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@johnny5rlx](https://forums.plex.tv/u/johnny5rlx)\ **Post date:** [May 7, 2025, 1:05pm UTC](https://forums.plex.tv/t/cant-cast-in-new-app/915138/20 "2025-05-07T13:05:41Z")
joining the conversation to share i also can no longer cast from the latest app. Both chromecast AND the running plex app are not showing up as a player. allowing `config.claspws.tv` in the pihole does do something, to allow chromecast devices to show up (but can’t cast anything), but targeting the running plex app on the tv directly is much better for smoothness and experience. [Next page](https://forums.plex.tv/t/cant-cast-in-new-app/915138.md?page=2)